Reservations Supervisor at Davidson Hospitality Group in Adairsville, Georgia

Job Description:

Property Description



Barnsley Resort is a luxury destination located in the beautiful foothills of the Blue Ridge Mountains in Georgia, offering a unique and enchanting work environment for those seeking a fulfilling career in hospitality. As a job applicant, joining the team at Barnsley Resort means being part of a renowned property known for its stunning scenery, unparalleled amenities, and exceptional service. The resort offers a range of employment opportunities, from guest services to culinary, spa, and outdoor recreation, providing a diverse and rewarding career path. Barnsley Resort is committed to creating a welcoming and inclusive work culture that values teamwork, creativity, and outstanding guest experiences. Employees can expect to work in a serene and idyllic setting, where they can showcase their skills, grow their career, and be part of a team that delivers extraordinary experiences to guests. Joining the team at Barnsley Resort presents a unique opportunity to be part of a world-class resort that offers an unparalleled experience for both guests and team members alike.



Overview



Calling all passionate and detail-oriented individuals! Join our exceptional team as a Reservations Supervisor and be at the forefront of creating unforgettable guest experiences. We are seeking an enthusiastic and results-driven professional to lead our reservations team and ensure seamless operations.


As a Reservations Supervisor, you will oversee all aspects of our reservations department, from managing reservations inquiries to maximizing room occupancy and revenue. With your high energy and dedication, you'll inspire and motivate our team to deliver exceptional customer service and drive guest satisfaction.


Join our thriving establishment and be part of a supportive and collaborative work environment that recognizes and rewards your achievements. We offer competitive compensation, growth opportunities, and a vibrant workplace where you can make a significant impact.


If you have a passion for hospitality, excellent communication skills, and a knack for problem-solving, apply now and be part of our success story!



Responsibilities



Function as a problem solver daily


Maintain files for all definite arrivals


Assist in the billing of no-show reservations


Block reservations for suites and to accommodate special requests


Coordinate group room blocks with Sales department


Input and accurately file all reservations received


Post advance deposits to correct accounts


Run confirmations and mail as assigned


Assist Reservations/Guest Services/Front Desk Manager with all tentative and definite paperwork for groups


Provide consistent, structured supervision to the reservations function and team members



Qualifications

• Previous experience in a reservations or front desk role within the hospitality industry preferred


• Proven experience in a supervisory or leadership position


• Strong customer service and communication skills


• Excellent organizational and time management abilities


• Proficiency in reservation management systems and software


• Knowledge of revenue management principles


• Attention to detail and accuracy in data entry

Benefits



Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.


In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage


• Dental & Vision Coverage


• 24/7 Teledoc service


• Free Maintenance Medications


• Pet Insurance


• Hotel Discounts


• Tuition Reimbursement


• Paid Time Off (vacation, sick, bereavement, and Holidays).


• 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.


EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation


Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. Apply Now