Posted in Other 1 day ago.
Work Schedule
First Shift (Days)
Environmental Conditions
Able to lift 40 lbs. without assistance, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials
Job Description
At Thermo Fisher Scientific, we are looking for a Lead Site Specialist to join our team in San Francisco, CA. As a member of our team, you will have the opportunity to make a real-world impact by supporting scientific research and helping our customers find cures for cancer, protect the environment, and ensure the safety of our food.
What will you do?
This position directs the daily workflow for a small team under the direction of the site lead and/or supervisor, enabling the team to consistently deliver high levels of customer service in support of our contractual obligations. In this role, you will be a key contributor to our Unity Lab Services division, which provides integrated lab service, support, and supply management. As a Lead Site Specialist, you will be responsible for a range of scientific support services, including order entry, order management, material handling, and chemical tracking. Your attention to detail and flawless execution will ensure that our customers receive world-class service.
Job Responsibilities
• Perform on-site program replenishments and disbursements
• Manage inventory, including stock rotation and cycle counts
• Assist with order entry and expediting
• Resolve customer service calls and process product returns
• Provide functional supervision to team members
• Collaborate closely with the onsite team to address open corrective actions
• Conduct chemical barcoding and tracking.
• Assist with performing lab audits.
• Gather data to support record maintenance
• Generate reports and develop site metrics
• Engage in process improvement activities
Experience
High school diploma or equivalent required.
Relevant experience in chemical management or an Associate degree in a scientific field.
• 2-5 years of relevant experience, preferably in a laboratory setting or services
• Demonstrated customer service, verbal, written, and presentation skills
• Strong communication skills and a desire to deliver excellent customer service
• Ability to collaborate with various levels of personnel
• Proficiency in using handheld scanners and performing data entry
• Intermediate skills in Microsoft Office suite of software
• Ability to work independently at customer sites
Environmental Conditions
Able to lift 40 lbs. without assistance, Cold Room/Freezers -22 degrees, Fluctuating Temps hot/cold, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials.
Benefits
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Accessibility/Disability Access
Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.
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