Inside Sales Application Engineer at Cornell Pump Company in CLACKAMAS, Oregon

Job Description:

Cornell Pump Company is a prominent leader in the centrifugal pump industry with over 75 years of experience and continuous growth. Our manufacturing facilities located in Clackamas, OR, Vancouver, WA, and Rock Hill, SC allow us to serve diverse markets such as Agriculture, Industrial, Municipal, Rental, and Mining.

Are you ready to dive into your passion with a dynamic, growing company? Do you enjoy challenges and can think quickly on your feet? If you're excited about joining a collaborative and successful team and possess a can-do attitude with the initiative to learn and grow, we want to hear from you!

We are seeking a full-time Inside Sales Application Engineer with experience in agricultural pumps. This is an exempt, onsite position based at our office in Clackamas, OR. Regular working hours are Monday - Friday, 8:00 am - 5:00 pm.

The annual base salary range is $60,000 - 75,000 (DOE)

We offer many company benefits:

• 10 paid holidays and PTO starting at two weeks per year
• 401K Plan - 3% employer contribution, and matching based on your contribution thereafter: immediate full vesting
• Two medical plans: a PPO and an HDHP with an HSA
• Dental/Vision coverage
• Pet Insurance
• Company-paid Employee Assistant Program (EAP)
• Two weeks of paid Parental Leave
• Company-Paid Life Insurance & AD&D, Short-Term Disability and Long-Term Disability
• Additional Voluntary Life Insurance & AD&D
• Safety Shoes: Get up to $250 reimbursed every two years
• Prescription Safety Glasses: Get up to $250 reimbursement every two years
• Employee Rewards and Recognition Program
• Coffee and healthy snacks are provided daily
• Free lunch with food truck Fridays throughout Summer, a summer party for the family, holiday events, and Santa Day for the kids

SUMMARY DESCRIPTION:

The Inside Sales Application Engineer provides technical support and sales assistance for Cornell equipment via phone troubleshooting and proactive customer engagement. You'll handle sales quotes and orders, offer accurate technical guidance, follow up on leads, address inquiries, and oversee projects for timely completion. Additionally, you'll collaborate with dealerships and colleagues, represent Cornell at events, and travel to customer sites as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Proactively engage in telephone-based troubleshooting to assist customers in selecting the appropriate Cornell equipment.
• Craft and input comprehensive sales quotations and orders, highlighting key features, pricing, and credit terms.
• Expertly navigates technical pump information (such as Bills of Materials, Curves, and Dimensions) to provide accurate guidance.
• Conduct outbound lead follow-up via phone and email, effectively nurturing both potential and existing customer relationships.
• Skillfully address technical and business concerns raised by prospective customers to facilitate successful sales outcomes.
• Deliver product demonstrations, including cutaways and display pumps, to interested customers upon request.
• Assume ownership of large-scale projects, ensuring their smooth execution and timely completion.
• Cultivate and maintain professional relationships with Cornell dealerships and internal colleagues, fostering a collaborative work environment.
• Serve as a representative of Cornell at dealer-hosted events, as well as trade shows and other promotional activities.
• Flexibly travel to customer sites as needed to provide support and build rapport.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION AND/OR EXPERIENCE:

• Bachelor's degree in Mechanical Engineering from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Proven experience with water system experience, pumping systems background, familiarity with piping plan drawing takeoff and specification review, and computer skills that fit our systems.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Effective communication and interpersonal skills
• Excellent analytical and problem-solving abilities
• Ability to thrive in a fast-paced, dynamic environment

Applicants have rights under Federal Employment Laws. The Applicant Privacy Notice link is also below. Click or copy and paste the link address below into your browser for more information:

• EEO/AA/M/F/Vet/Disability
• Oregon OSHA Rights
• Employee Polygraph Protection Act
• Family and Medical Leave Act
• https://cornellpump.com/employment-candidate-privacy-notice-concerning-personal-data-processing/

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