Patient Access Coordinator at ENT and Allergy Specialists of Western PA in Seven Fields, Pennsylvania

Job Description:

Full-Time opportunities to join our team at Cranberry ENT office in Seven Fields, Pennsylvania Office as well as Beaver Valley ENT office, in Beaver, Pennsylvania.

Standard Work Hours: Monday through Friday 8am-4:30pm

• Previous Medical office or business office experience preferred
• EMR or scheduling experience preferred
• Customer service experience preferred

Salary Range: $18.00 - $25.00 per hour

$1,000 SIGN-On BONUS is offered!

Benefits include:

• PTO
• Health Benefits
• Options for flexible hours are available (shifts can be negotiated to be later such as 10am-7pm)

Duties & Responsibilities:

• Provide a warm greeting for all patients.
• Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference.
• Collect copayments and any other applicable patient payment at the point of service.
• Confirm and/or update patient registration information at checkout.
• Schedule follow-up appointments within the practice at checkout.
• Schedule or connect patient to resources to schedule for ancillary services at checkout.
• Help patients navigate the healthcare system by providing clear and understandable instructions.
• Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care
• Assist patients in education of financial responsibility and connect them to advocacy resources as needed.
• Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries
• Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Probability and Accountability Act (HIPAA) rules and regulations
• Appropriately distribute/triage phone calls to other areas and/or clinical providers
• Assist with administrative duties in the office including but not limited to scanning of medical records and faxing
• *Performs other duties as assigned

Please click "Apply Now" to submit your resume. Be sure to include education, experience and qualifications.

EOE

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