Commercial Operations Manager - Vascular Intervention at BIOTRONIK, Inc. in Lake Oswego, Oregon

Job Description:

As one of the world's leading manufacturers of cardio- and endovascular medical devices, BIOTRONIK is headquartered in Berlin, Germany, and represented in over 100 countries by its global workforce. The work of our committed, highly specialized, exceptionally skilled employees results in crucial advancements in the world of cardiology and changes the lives of patients every day.

BIOTRONIK is looking to add a Commercial Operations Manager to our Vascular Intervention team. The Commercial Operations Manager will play a key role in supporting the commercial strategy and operations of BIOTRONIK's Vascular Intervention Division. This position will involve driving cross-functional initiatives, managing sales, marketing, business development and operations processes, and ensuring the seamless execution of commercial activities that support business growth. The ideal candidate will have experience in commercial operations and/or sales operations, a solid understanding of the medical device industry, and a strong ability to analyze data, manage projects, and collaborate with multiple departments.

Your Responsibilities

Commercial Strategy & Execution:

• Support the development and execution of commercial strategies to drive revenue growth and market expansion.
• Coordinate with sales, marketing, and supply chain teams to ensure alignment on commercial goals.
• Monitor key performance indicators (KPIs) related to commercial activities.
• Support development of Business Plans and Needs Assessments for VI Programs and Initiatives.

Sales Operations:

• Support managing the end-to-end sales operations process, including forecasting, pipeline management, and sales reporting.
• Optimize sales processes to improve efficiency, accuracy, and overall performance of the sales team.
• Ensure the alignment of sales efforts with company objectives, ensuring timely and effective go-to-market strategies.

Sales Enablement:

• Analyze market trends, sales performance, and competitive landscape to inform decision-making.
• Develop and deliver customized and comprehensive reports on sales activities, revenue generation, product performance, and market trends to sales leadership.
• Utilize other tools to track sales metrics, monitor progress, and make data-driven recommendations.
• Assist in developing Sales Incentive Programs / Competitions
• Support National and Regional Sales Meetings as needed.

Cross-Functional Collaboration:

• Collaborate with marketing teams to develop promotional materials and campaigns that align with sales strategies and customer needs.
• Coordinate with the supply chain and operations teams to ensure that customer demand is met efficiently and that the inventory aligns with sales projections. Manage inventory optimization for VI Business unit.
• Supports Sales and Medical Education Program planning and execution of events.
• Supports Industry Tradeshows as needed.

Process Improvement & Project Management:

• Identify opportunities to streamline commercial operations processes and improve efficiency across the organization.
• Lead or participate in special projects aimed at improving commercial performance, such as new product launches, territory expansions, inventory reconciliations etc....
• Ensure smooth communication and collaboration between departments to optimize the overall commercial effectiveness.

Your Profile

Education:

• Bachelor's degree in Business Administration, Operations Management, Life Sciences, or a related field. MBA or advanced degree preferred.

Experience:

• Minimum of 5 years of experience in commercial operations, sales operations, marketing or business management, preferably in the medical device or healthcare industry.
• Proven track record of managing cross-functional teams and working in a fast-paced, dynamic environment.
• Experience with CRM tools (e.g., Salesforce) and other sales/operations management software.
• Strong understanding of medical device manufacturing processes, regulatory requirements, and industry trends.

Skills:

• Exceptional project management, organizational, and time-management skills.
• Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and external stakeholders.
• Ability to manage multiple projects simultaneously while maintaining attention to detail and meeting deadlines.
• Knowledge of sales analytics, forecasting, and reporting methodologies.

Personal Attributes:

• Proactive and results-oriented, with a focus on continuous improvement.
• Strong leadership and team collaboration skills.
• Adaptable and flexible, with the ability to thrive in a fast-changing environment.
• Customer-centric mindset with a focus on delivering solutions and value to clients.
• Ability to navigate complex challenges and offer innovative solutions.

Physical Job Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to talk and hear.

Are you interested? Please apply online through our application management system! We are looking forward to welcoming you.

Location: Lake Oswego, OR

Apply now under: www.biotronik.com/careers

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.

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