Medical Assistant, Head and Neck - Somersworth at Partner's Healthcare in Somersworth, New Hampshire

Job Description:

Site: Wentworth-Douglass Hospital


At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.


At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.


The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.


WDH Head and Neck specialty is located at 361 High Street Somersworth, New Hampshire 03878. Our mission is providing state-of-the-art medical and surgical care for our patients with disorders of the ears, nose, and throat.


Health problems associated with the head and neck can be common and happen at any age. Some of the conditions we treat include:


Nasal and Sinus Disease
Sleep Disorders, Sleep Apnea & Snoring
Allergies
Asthma
Hearing Loss
Chronic Ear Infections
ENT Cancers


Are you ready to bring your talent to this team and join us in moving health care forward?



Job Summary
We are seeking a full-time, 40-hour Medical Assistant to support our team onsite Monday through Friday, 8:00am to 5:00pm.


As true partners to our nurses and providers, our Medical Assistants get the opportunity to work autonomously to the top of their education/certification while also functioning as part of the collaborative team. They will rotate supporting our providers, as this kind of approach will provide the MAs with an opportunity to collaborate, develop skills, gain exposure to different styles, and expand clinical knowledge!


Responsibilities include:


Ensuring efficient patient flow through the office (anticipated visit volume will be 19-30 patients per day)
Assisting during office visits (rooming, examinations, disinfect/sterilize scopes, procedures, and treatments as directed)
Performing clinically appropriate tasks related to patient panel management (phone calls, test results, prescription refill, prior authorizations, coordination of care, etc.)
Maintaining neat, clean, and safe patient care areas.
Interacting with patients and their families in a professional, friendly manner consistent with their needs.
We do our best to keep all employees in their assigned practices and locations; however, you may also be asked to float to other departments in the WHP system when appropriate and needed during times of staffing shortages/other extenuating circumstances for cross-coverage purposes and to ensure adequate coverage and support.



Qualifications



Required:

• High School diploma/GED


• Either BLS or Annual Manikin training including CPR and AED after 6 months of hire

Additional Job Details (if applicable)



Strongly Preferred:

• Medical Assistant Course or diploma program or a minimum of 1-year professional experience, ENT experience preferred.


• National MA Certification via AAMA, AMT, NHA, or NCCT

Remote Type


Onsite



Work Location


361 High Street



Scheduled Weekly Hours


40



Employee Type


Regular



Work Shift


Day (United States of America)



EEO Statement:


Wentworth-Douglass Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.




Mass General Brigham Competency Framework



At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Apply Now