At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.
Job Summary White 9 acute care medical unit is seeking a medical administrative professional with availability Thursday and Friday 7am-7:30pm to be a Unit Coordinator at MGH.
The patients on White 9 are admitted directly from the Emergency Department and have single or multi-system problems including, but not exclusively, alterations in gas exchange, airway clearance, cardiac function, renal function, nutrition, hepatic function, skin integrity and mental states.
Qualifications
What do we have to offer?
Consistent weekly salary, paid training, and generous paid time off. In addition, we provide a market-leading shift differential for evening, night, and weekend shifts to ensure your dedication is recognized and rewarded.
Convenience for employees is important. That's why we have discounts for the MBTA, a convenient Commuters website for stress-free transportation, and full protection for health, dental, vision, and life insurance.
We support your growth and development through our Health Savings plan, tuition reimbursement program, and employee perks. Access resources and opportunities to improve skills and advance your career. Enjoy discounts for travel, rentals, and vacation for a healthy life balance.
Great exposure to inpatient care, nursing, and the hospital environment. Having the opportunity to work closely with patients, and clinical staff, gaining valuable experience and insight into the field of healthcare. You will be a crucial part of a collaborative team dedicated to providing outstanding care.
Great opportunity for administrative professionals in New England's top Medical Center. If you have administration experience and want to switch to healthcare, this role is perfect. You can use your skills to support patient care.
What are we looking for?
Unit Coordinators are responsible for managing information and facilitating communication between patients, families, and medical staff. Accuracy and effective interpersonal skills are essential.
A professional to answer calls from patients, triage messages to the nursing team, and effectively communicate with multiple departments to ensure seamless coordination of patient care.
An admin that can transcribe medical charts for patients, ensuring the completeness, integrity, confidentiality, and security of all medical treatments and procedures.
Highly organized individuals who can prioritize and handle information in a fast-paced environment, ensuring that critical tasks are completed efficiently and effectively.
Skilled and compassionate communicators who excel in coordinating all essential patient services, ensuring a seamless and comforting experience for patients and their families.
Individuals who excel in a dynamic and inclusive setting, where precision, integrity, and outstanding customer service skills are vital for achieving success.
If this sounds like a job for you, we'd love to hear from you. But first, please make sure you have the following:
High School Diploma or GED; Associate degree preferred
Medical or health care experience desirable, but willing to train otherwise qualified candidates.
Basic computer skills and the ability to learn new systems and procedures
Effective interpersonal and communication skills
Strong customer service orientation and the ability to interact with diverse groups of patients, staff and providers
Demonstrated ability to solve basic patient and practice problems
Additional Job Details (if applicable)
Mass General Hospital is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to providing our employees with a rewarding and fulfilling career.
Our culture is one of collaboration, innovation, and diversity. We believe that by working together, we can achieve great things. We are also committed to providing our employees with a work-life balance that allows them to thrive both professionally and personally.
If you are looking for a challenging and rewarding career in medicine, then Mass General Hospital is the place for you. We offer a variety of career opportunities, so you can find a position that fits your interests and skills. We also offer several benefits, so you can be sure that you are well-compensated for your hard work.
Remote Type
Onsite
Work Location
55 Fruit Street
Scheduled Weekly Hours
24
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement:
The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.