Medical Assistant, Family Medicine - Burlington at Partner's Healthcare in Burlington, Massachusetts

Job Description:

Site: Mass General Brigham Medical Group, Inc.


At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.


At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.


The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.


iCare provides a wide range of offerings, including outpatient surgery, imaging, primary care, behavioral and mental health, and specialty care, both digitally as well as at physical locations across the state and region. Our Burlington site (located at 47 Middlesex Turnpike Burlington, MA) is a focused practice, providing Family Medicine and Behavioral Health services to patients of all ages.



Job Summary
We are seeking a full-time, 40-hour Medical Assistant to support the practice Monday through Friday 8:00am- 5:30pm (shifts are staggered accordingly). As a hybrid opportunity, the position entails onsite coverage and remote coverage. - Escorts patients to the exam rooms and take vital signs. Cleans and restocks exam rooms.
- Performs a variety of patient care procedures within the Medical Assistant (MA) scope of practice, including but not limited to: EKG's and point of care testing.
- Maintains the strictest confidentiality of any and all patient records including but not limited to treatment, diagnosis, history, medication, and financial status. Assisting with:
- Sends in electronic prescriptions for patients that have been instructed by providers, medical authorization and medical reconciliation
- Communicates with patients regarding laboratory, imaging results and prescription instructions per practice protocol.
- Coordinates pre-visit preparations including addressing the special needs of patients (i.e. comfort measures, communication, and other appropriate issues), ensuring relevant labs and tests are scheduled and completed prior to office visit, organization of electronic charts, etc.
- Provides assistance to providers with office procedures. On the remote day, the Medical Assistant will virtually support back office clinical support operations for multiple iCare sites including but not limited to Burlington, Watertown, and Salem, NH.



Qualifications


When hiring, we look for candidates who possess not only the relevant skills and competencies, but also positive attitudes, empathy, and genuine passion for this work.


Required:

• High School diploma/GED


• Either BLS or Annual Manikin training including CPR and AED after 6 months of hire

Additional Job Details (if applicable)


Preferred:

• Medical Assistant Course or diploma program or a minimum of 1 year professional experience


• National MA Certification via AAMA, AMT, NHA, or NCCT

Remote Type


Hybrid



Work Location


47 Middlesex Turnpike



Scheduled Weekly Hours


40



Employee Type


Regular



Work Shift


Day (United States of America)



EEO Statement:


Mass General Brigham Medical Group, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.




Mass General Brigham Competency Framework



At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Apply Now