Food Service Assistant, Per Diem at Partner's Healthcare in Brighton, Massachusetts

Job Description:

Site: Spaulding Nursing and Therapy Center Brighton, Inc.


At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.


At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.



Job Summary
Performs a wide variety of duties directly related to meal service and department cleaning and sanitation. These duties include all functions relating to patient/resident (adult/geriatric patient population) feeding and all functions relating to the proper cleaning, polishing, and sanitizing and operating small and large equipment.



Qualifications



PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Portions foods and beverages according to production sheets and following standardized recipes and standard portion sizes.


• Strips carts and washes dishes, flatware, trays, pellets, glasses, cups and serving utensils for patients and residents according to established policies.


• Checks all items received from dishroom for chips, breaks, cleanliness, etc.


• Delivers meals to patients and residents.


• Disposes of, in appropriate area, all food items that have been so designated by the cooking staff.


• Pre-washes, washes and sanitizes all cooking and serving equipment.


• Accurately arranges needed items as indicated on patient menu and in proper place on the trays during patient tray assembly.


• Restocks area with needed items.


• May stock unit kitchens with needed supplies.


• Ensures that appropriate amounts of correct cleaning compounds are used at all times.


• Cleans all work areas including floors, equipment, storage areas and other areas as assigned by the supervisor.


• May be assigned to various positions within the kitchen area.


• Performs other related duties as assigned.


• Carries-out responsibilities in keeping with applicable laws, regulations, and industry standards; alert to potential for internal problems and reports concerns appropriately.


• Assures patient confidentiality.

QUALIFICATIONS:


Previous food service experience preferable in health care; although not required. Ability to read, write and speak English.



SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:


Physical

• Sufficient mobility to negotiate physical plant. Strength and endurance to work constantly for long periods of time (8 or more hours).


• Physical ability to carry or push equipment .


• Visual and auditory capabilities sufficient to read information and respond to verbal input.

Mental

• Cognitive ability to observe and report relevant information in verbal and written formats.


• Possesses communication and interpersonal relationship skills with ability to respond to events effectively.

Other

• Flexibility in work schedule and/or assignment to meet time requirements of the position and needs of the nursing center (which may include weekend, holiday, shift rotation and overtime hours).


• Ability to complete tasks in a timely fashion.

BEHAVIORAL PERFORMANCE SKILLS REQUIRED:

• Attention to Detail - Able to be alert in a high-risk environment, follow detailed procedures and ensure accuracy in data; carefully monitor instruments or processes; concentrate on routine work details and organize and maintain a system.


• Communication - Able to clearly present information through the spoken or written word; read and interpret complex information; talk with staff, patients/residents, or family members.


• Customer Focus - Able to demonstrate a high level of service delivery; do what is necessary to ensure customer satisfaction; deal with service failures and prioritize customer needs.


• Flexibility - Able to remain open-minded and change opinions on the basis of new information; perform a wide variety of tasks and change focus quickly as demands change; manage transitions effectively from task to task; adapt to varying customer needs.


• Policies, Process, and Procedures - Able to act in accordance with established guidelines; follow standard procedures in difficult situations; communicate and enforce organizational policies and procedures; recognize and constructively conform to unwritten rules or practices.


• Quality - Able to maintain high standards despite pressing deadlines; establish high standards and measures; do work right the first time and inspect material for flaws; test new methods thoroughly; reinforce excellence as a fundamental priority.


• Respecting Diversity - Able to adapt behavior to others' styles; interact with people who have different values, cultures, or backgrounds be of service to difficult people; optimize the benefits of having a diverse workforce.


• Team Work - Able to share due credit with co-workers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from co-workers; display team spirit.

WORKING CONDITIONS:

• Kitchen conditions (temperature fluctuations, extremely hot foods and beverages, cleaning chemical exposure.) Is subject to the exposure of infectious waste, diseases, conditions, etc. Is subject to injury from falls, burns from equipment, orders, etc.

Additional Job Details (if applicable)



Remote Type


Onsite



Work Location


100 North Beacon Street



Scheduled Weekly Hours


0



Employee Type


Per Diem



Work Shift


Day (United States of America)



EEO Statement:


Spaulding Nursing and Therapy Center Brighton, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.



Mass General Brigham Competency Framework


At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Apply Now