Unit Secretary, Part-time at Partner's Healthcare in Cambridge, Massachusetts

Job Description:

Site: The Spaulding Rehabilitation Hospital Corporation


At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.


At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.



Job Summary
Perform receptionist duties and a variety of clerical tasks in designated patient care units by attending to the transcription of physician orders, maintenance of the medical record, paperwork for patients undergoing testing inside and outside of the hospital, along with other miscellaneous clerical tasks.



Qualifications



Key Responsibilities

• Organized, clean and welcoming work environment with minimal clutter is maintained.


• Transportation is documented and arranged for patients leaving the facility for outside appointments, routine and emergency discharges.


• Unit supplies are inventoried and ordered to maintain levels to meet patient demand.


• Patient care referrals are assembled and mailed per established guidelines.


• Order entry is completed accurately and per hospital policy.


• Record keeping activities are completed per established objectives.


• Administrative duties such as answering and triaging calls, faxing, copying, etc. are completed to ensure the flow of information is timely and accurate on the unit.


• Call light system is monitored and appropriate healthcare team members are notified to provide immediate support to patient.


• Unit secretary assignments are coordinated to meet unit demands.


• Mentoring and teaching is provided for new unit secretaries to achieve performance expectations.


• Quality improvement activities are completed to support quality goals.


• Additional department, organization, or network activities are completed per established objectives.


• PCC Organizational Values of Innovation, Collaboration, Accountability, Respect, and Excellence are upheld.

Qualifications and Experience




Education/Degree



Required

• High School Diploma or equivalent.

Experience



Preferred

• Two years of healthcare experience and/or training preferred.

Skills (Specific learned activity gained through training (e.g. computer skills, keyboarding, presentation, CPR, ACLS, etc.)


Required

• Effective verbal, electronic and written communications skills using the English language.


• Computer proficiency required. Microsoft office applications preferred with ability to learn new software.

Preferred

• Highly developed communications and interpersonal skills, working with diverse population.


• Work independently, be self-directed and contribute as a member of a team.


• Anticipates challenges and develops and implements strategies for addressing them.


• High level of service delivery. Demonstrate initiative with ability to prioritize work, meet deadlines and adapt to changing situations.


• Attention to detail.

Additional Job Details (if applicable)



Remote Type


Onsite



Work Location


1575 Cambridge Street



Scheduled Weekly Hours


26



Employee Type


Regular



Work Shift


Evening (United States of America)



EEO Statement:


The Spaulding Rehabilitation Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.



Mass General Brigham Competency Framework


At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Apply Now