Medical Assistant II at Partner's Healthcare in Boston, Massachusetts

Job Description:

Site: The General Hospital Corporation


At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.


At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.



Job Summary
GENERAL SUMMARY/ OVERVIEW STATEMENT: Under general direction of the Medical Assistant Supervisor and the Practice & Operation Manager, the incumbent is responsible for assisting the providers with evaluation, management, and treatment of patients during office visits and other tasks related to the visit consistent with their training and skills. The individual will perform the duties of the Medical Assistant I and II to meet the timely needs for care of patients presenting to the Neurology Department. Ensures efficient patient flow and that all patients and other customers are serviced efficiently and effectively. PRINCIPAL DUTIES AND RESPONSIBILITIES: Performs all the responsibilities of Medical Assistant I and: Assists front desk with arriving early or late patients Assists providers with dressing changes using sterile techniques Performs phlebotomy Maintains and cares for equipment and environment according to JCAHO requirements Maintains the oversight of a lab tracking system within the unit Assists with the orientation of new staff members as well as training of appropriate staff for the implementation of new tests and/or procedures Responsible for more complex procedures/job duties as defined in unit Performs all other related duties to maintain the operational integrity of the unit Performs medication refill per departmental protocol



Qualifications


SKILLS & COMPETENCIES REQUIRED: Demonstrated knowledge of medical terminology Familiarity with managed care plan requirements Excellent Customer Service skills Strong leadership skills Strong communication, interpersonal and team building skills Ability to exercise judgement in dealing with sensitive, confidential information Operational, problem solving and decision-making skills Proficient with office software packages such as word processing, spreadsheets and database management EDUCATION: Minimum Required: High school diploma, GED or equivalent Certificate : Medical Assistant or equivalent Field of Study/Additional Specialized Training: Completed and pass the competency training for phlebotomy and medication refill. EXPERIENCE: Required: Minimum 1-2 years of experience as a Medical Assistant a comparable setting.



Additional Job Details (if applicable)


Additional Job Description



Remote Type


Onsite



Work Location


15 Parkman Street



Scheduled Weekly Hours


40



Employee Type


Regular



Work Shift


Day (United States of America)



EEO Statement:


The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.



Mass General Brigham Competency Framework


At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.