Unit Coordinator - Cardiac Medical Step Down at Partner's Healthcare in Boston, Massachusetts

Job Description:

Site: The General Hospital Corporation


At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.


At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.



Job Summary
Ellison 10 is seeking a medical Administrator for a Unit Coordinator position, with availability evenings, Saturday and every Sunday, with potential rotational holiday coverage.


Ellison 10-Cardiac Stepdown, is a 36-bed adult fast-paced unit that provides intermediate level care to patients who require cardiac monitoring for malignant arrhythmias, unstable coronary syndromes or other cardiac and medical disorders. Patients are admitted via the Emergency Department, ICU/CCU, procedural areas or are transferred from other New England Hospitals.



Qualifications



What are we looking for?

• As a Unit Coordinator, you will play a critical role in patient care by serving as the central source of information and communication between patients, families, and medical staff. The position requires a high degree of accuracy and effective interpersonal skills.


• Individuals who can answer calls from patients, triage messages to the nursing team, and effectively communicate with multiple departments to ensure seamless coordination of patient care.


• Individuals who can transcribe medical charts for patients, ensuring the completeness, integrity, confidentiality, and security of all medical treatments and procedures.


• Highly organized individuals who can prioritize and handle information in a demanding environment, ensuring that critical tasks are completed efficiently and effectively.


• Skilled and empathetic communicators who excel in coordinating all essential patient services, ensuring a seamless and comforting experience for patients and their families.


• People who thrive in a fast-paced and diverse environment, where accuracy, professionalism, and exceptional customer service skills are essential to success.

What do we have to offer?

• 
  Consistent weekly salary, paid training, and generous paid time off. In addition, we provide a market-leading shift differential for evening, night, and weekend shifts to ensure your dedication is recognized and rewarded.


• 
  Convenience for employees is important. That's why we have discounts for the MBTA, a convenient Commuters website for stress-free transportation, and full protection for health, dental, vision, and life insurance.


• 
  Balanced: support of your professional development and personal growth. Through our Health Savings plan, tuition reimbursement program, and employee perks program, you'll have access to resources and opportunities to enhance your skills and advance your career. We also offer discounts for travel, rentals, and vacation to help you maintain a healthy work-life balance.


• 
  Great exposure to clinical care, nursing, and the hospital environment: As a Unit Coordinator, you will have the opportunity to work closely with patients, families, and medical staff, gaining valuable experience and insight into the field of healthcare. You will be a crucial part of a collaborative team dedicated to providing outstanding patient care.


• 
  Perfect opportunity for administrative professionals seeking a career change in New England's top Medical Center: If you have a background in administrative work and are interested in transitioning into the healthcare industry, this role provides an excellent avenue. You will have the opportunity to apply your organizational and coordination skills in a significant position that directly supports patient care.

If this sounds like a job for you, we'd love to hear from you. But first, please make sure you have the following:



REQUIRED: High School Diploma or GED required;


PREFERRED : Associate Degree preferred and Epic experience

• Medical or health care experience desirable, but willing to train otherwise qualified candidates.


• Basic computer skills and the ability to learn new systems and procedures


• Effective interpersonal and communication skills


• Strong customer service orientation and the ability to interact with diverse groups of patients, staff and providers


• Demonstrated ability to solve basic patient and practice problems

Additional Job Details (if applicable)


Must be able to do Days (7am-3pm, 7am-7pm) and Evening (3-11) shifts on the Weekends.



Remote Type


Onsite



Work Location


267 Charles Street



Scheduled Weekly Hours


16



Employee Type


Regular



Work Shift


Evening (United States of America)



EEO Statement:


The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.



Mass General Brigham Competency Framework


At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Apply Now