ED REGISTRAR - 32 hour evening with rotating weekends at Partner's Healthcare in Boston, Massachusetts

Job Description:

Site: The General Hospital Corporation


At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.


At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.



Job Summary
General Summary The Emergency Department (ED) Registrar initiates contact with patients to ensure that the ED patient registration and billing process is complete and accurate. The incumbent will perform full patient registration duties including obtaining, verifying, and recording personal, demographic, financial, and visit-specific clinical information. The incumbent must be able to function in both the Main ED Check-in location and most treatment areas throughout the ED. The Registrar must be able to prioritize and multi-task in a fast-paced and hectic clinical environment. The Registrar provides administrative support as needed to ED administrative, operations, and clinical staff. Skills/Abilities/Competencies - General administrative skill set including basic computer skills required for use with MS Office and EPIC - Sound judgment and critical thinking - Ability to prioritize and handle multiple tasks in a very busy environment - Strong organization and follow-through skills - Accuracy and attention to detail - Strong customer service and interpersonal skills - Strong communication skills - Must be flexible and able to function within a team - Ability to maintain composure in stressful circumstances



Qualifications


Education - A High School diploma or GED required - Associate/Bachelors degree preferred Experience - Healthcare/registration setting preferred - Knowledge of insurance or registration systems helpful - 1-year related work experience preferred



Additional Job Details (if applicable)


Additional Job Description



Remote Type


Onsite



Work Location


2014 Washington Street



Scheduled Weekly Hours


40



Employee Type


Regular



Work Shift


Evening (United States of America)



EEO Statement:


The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.



Mass General Brigham Competency Framework


At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.