Scheduling Specialist at Partner's Healthcare in Newton, Massachusetts

Job Description:

Site: Mass General Brigham Home Care, Inc.


At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.


At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.



Job Summary
GENERAL SUMMARY:


Under the general direction of the Home Hospital ACNO, and with oversight from the Clinical Managers, the Scheduling Specialist, is responsible for a variety of supervisory, administrative, and financial non-nursing functions. The Scheduling Specialist has responsibility for nursing scheduling operations, as well as Physical Therapy and Medical Assistants in accordance with Collective bargaining if applicable to role group. Data Management, UKG maintenance. This role will be responsible for the coordination and monitoring of schedules, payroll, and other systems to support the patient care unit.


Patient Care Services Operations Coordinator


Responsibilities


• Responsible for schedule creation, maintenance, and upkeep to support Home Hospital nursing and patient care services workforce, ensuring coverage for all shifts.


• Balance the operational needs with scheduling guidelines as determined by staff or collective bargaining agreement, depending on role group.


• This role is also responsible for posting and filling open shifts/unexpected absences. Home Hospital Clinical workforce includes Nursing/PT/OT/Speech/MA's (110 FTE's, and 3 Clinical Managers)


• Work with teams to establish initial postings of Vacation and Holiday schedules.


• Will handle basic office duties, materials management as needed.


• Will gain experience on how to run reports as needed, creating 4-6 weeks clinical schedule, and updating capacity calculator for teams as assigned.


• Participate in different hospital committees and interface with a large interdisciplinary team.


Qualifications


• Bachelor's degree required.


• Experience with Excel, Microsoft Word, Access, and PowerPoint


• Experience with UKG Dimensions is nice to have, but willing to train.


• Ability to prioritize, delegate and manage multiple responsibilities simultaneously.


• Strong communication skills (written and verbally)


• Ability to work independently and as a team.


• Strong problem solving and interpersonal skills.


• Ability to work well with others at all levels.


• Ability to adhere to all I.C.A.R.E. standards.


• Understanding of medical terminology is helpful but not needed.


• Ability to work in a startup environment, rapid change.



Qualifications


Mass General Brigham Home Care serves patients from rehabilitation after illness or injury, to chronic disease management. We are dedicated to providing the highest quality specialized care designed to meet the patients' unique needs with the goal of optimizing independence and quality of life. Our clinicians are highly skilled and able to function both independently and as part of an interdisciplinary team.


We value the uniqueness of our employees who are a reflection of the communities and patients that we serve. Our attractive and comprehensive benefits package is designed to meet the needs of our employees.



Additional Job Details (if applicable)


Additional_Job_Description



Remote Type


Hybrid



Work Location


75-95 Wells Ave



Scheduled Weekly Hours


40



Employee Type


Regular



Work Shift


Day (United States of America)



EEO Statement:


Mass General Brigham Home Care, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.




Mass General Brigham Competency Framework



At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.