Comcast RISE Co-op at Comcast in Philadelphia, Pennsylvania

Job Description:

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

This job code is to be used for internships and co-ops. It is not to be used for temporary or contract workers.

Job Description

Program Overview

Discover opportunities designed to set your career in motion! The Comcast internship/co-op program will help you cultivate meaningful relationships, develop strong interpersonal and business skills, gain exposure to the day-to-day operations of a Fortune 40 media and technology company, and receive mentorship opportunities to expand your professional network.

This program immerses students into the daily operation of a contemporary media and technology company while working side-by-side with Comcast's top innovators. The student becomes an integral part of the Comcast team working on creative, innovative, and thought-provoking projects within various business units.

Organization & Team Overview

Comcast RISE was created in 2020 to help small businesses hardest hit by COVID-19 recover and thrive. To date, more than 14,000 small businesses were awarded with over $140 million in monetary, marketing, and technology grants.

As small businesses transition from pandemic recovery to a focus on expansion and growth, Comcast continues its efforts to help an even broader range of small businesses, while continuing to focus on diversity, inclusion, and community investment. This year, Comcast RISE will award 500 recipients in five cities with a grant package that includes business consultation, educational resources, monetary grant, media creation, and a technology makeover.

Role Description

We are seeking a Comcast RISE Co-Op who will be responsible for supporting the HQ RISE Team with process improvement, analysis, reporting and also execution of the recipient awards. As part of this team, the co-op will be exposed to a fast-paced, start-up like environment where all of us where multiple hats and jump in where needed. One day you might be presenting customer satisfaction results to senior leaders, and the next day you might be helping us craft an internal marketing campaign! This role will also work with multiple partners and teams both inside and outside of the Connectivity & Platforms team (formerly Cable DE&I), as well as external vendors and customers.

Job Responsibilities

Responsibilities include but are not limited to:

• Managing the tNPS 2.0 process: Ensuring the timely delivery of recurring recipient satisfaction surveys, developing dashboards and automated reporting, analyzing trends to identify and recommend areas of opportunity, presenting results to leadership.

• Customer Communications: Maintaining Comcast RISE inquiry mailboxes. Escalating issues as necessary and supporting the timely resolution of recipient requests.

• Managing the Comcast RISE brand and asset repository: Ensuring that the RISE asset library has the latest videos and collateral. Archiving and tagging all assets. Creating a file system and naming convention to organize the assets.

• RISE Vendor Management: Identify RISE recipients that can support various gifting initiatives. Placing and tracking orders with vendors. Report out on dollars spent supporting RISE recipients.

• Assisting with various program activities (e.g. recipient document review and uploading, Sales Operations reconciliations) during the award fulfillment window.

• Other duties and responsibilities as assigned.

Preferred Skills

• Ability to work on multiple projects at the same time

• Passionate about Diversity, Equity, and Inclusion and enthusiastic about driving results that impact our employees, customers, and the communities we serve

• Exceptional interpersonal skills and the ability to effectively interface with senior management

• Strong Microsoft Office Skills (Word, Excel, PowerPoint, etc.)

• Willingness to learn and work in a fast-paced environment

• Curious about business operations and how large-scale programs operate behind-the-scenes

• Interest in the telecommunications, cable, and media industries

• 3.0 minimum cumulative GPA preferred

• Preferred Majors: General Business, Business Administration

Minimum Qualifications and Eligibility Requirements

• Currently pursuing a bachelor's degree from Drexel University, with a cooperative learning track.

• Available to work 40 hours per week for 6 months starting March 31, 2025 through September 19, 2025.

• Authorized to work in the United States with no current or future sponsorship needs

• Available to report in-person to the work location on the job posting (unless virtual offering)

• Comcast is an Affirmative Action/EEO employer M/F/D/V

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Salary:

Base Pay: $23.00

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

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Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Relevant Work Experience

10 Years +, 5-7 Years, 2-5 Years, 0-2 Years, 15 Years +, 7-10 Years

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