The Technical Manager is responsible for overseeing the plant's quality and environmental systems, ensuring compliance with relevant standards, regulations, and customer requirements.
Key Responsibilities:
Quality Management
Leadership and Oversight:
Direct the Quality Management System to implement and maintain quality systems, procedures, and methods.
Monitor and ensure compliance with quality policies, customer requirements, and regulatory standards.
Analysis and Improvement:
Track, analyze, and lead initiatives to address internal quality issues and customer complaints.
Identify, investigate, and report on critical quality defects in in-process and finished products.
Evaluate the seriousness of defects, determine root causes, and recommend corrective actions.
Collaboration and Communication:
Work with department managers to maximize product quality and reliability while minimizing costs.
Collaborate with customers, customer service, sales, and plant personnel to define product requirements and resolve complaints efficiently.
System Maintenance:
Oversee facility test labs, equipment calibration/maintenance, document management, and employee training related to quality.
Coordinate and execute investigations into product risks, failures, and corrective/preventative actions.
Environmental Management
Regulatory Compliance:
Act as the primary technical contact for local, state, and federal environmental agencies.
Perform monitoring, recordkeeping, and reporting to ensure compliance with environmental regulations across air, wastewater, stormwater, solid and hazardous waste, SPCC, CERCLA/EPCRA, TSCA, and FDA programs.
Oversight and Implementation:
Interface with regulatory personnel to stay updated on existing and proposed regulations.
Develop, implement, and maintain environmental compliance monitoring and reporting systems.
Maintain the facility's Material Safety Data Sheet electronic system.
Audit and Reporting:
Lead and manage internal and external regulatory compliance audits, ensuring all corrective actions are completed.
Communicate compliance requirements and concerns to management and plant personnel, implementing corrective actions as needed.