Work directly with the Director of Engineering and be primarily responsible for ongoing sustaining engineering activities for products that are in production.
Principal Accountabilities
Responsible for documenting and communicating in writing to the Director of Engineering on issues that may affect current product, customer relations, or sales
Work with the Director of Engineering, Production, and Quality Control to address and correct issues affecting production
Thoroughly review, analyze, and update all existing prints to ensure that they express proper tolerances, fit with mating components, materials of construction, revision block annotations, etc.
Work with the Director of Engineering and the Production Department to improve existing fixtures or design new fixtures to improve production efficiency and product quality
Utilize existing metrics to measure improvements in quality and efficiency. Develop these metrics when none exist
Interface directly with customers as directed to assess issues in the field and gather information to help determine corrective actions
Work with R&D on new product launches to the factories
Work with outside listing agencies, such as UL and NSF
Create or update work instructions of existing product
Create and/or perform testing on products, components, and applications
Assist in maintaining product manuals, instructions, specifications, and technical information
Assist Marketing in creating product and application descriptions for literature and website
Perform product and application training for employees as required
Skills Required
Must possess the ability to:
read and interpret documents such as manuals and specification sheets
develop and write reports
speak effectively before groups of customers and employees
calculate and present figures, discounts, percentages, fractions, ratios, and graphs
define problems, collect data, establish facts, and draw conclusions
prioritize and organize daily schedule, tasks, and projections
perform intermediate personal computing skills including email, word processing, spreadsheets, and graphics