Required Skill: • In conjunction with Hospital Services, performs in-depth analysis of current and future workflows, data collection, report details and other technical issues associated with the Epic EHR and designated third-party applications. • Collects requirements regarding potential system enhancements or new system implementation and prepares details of specifications needed. • Prioritizes and implements requested changes to the system. • Investigates standardization and process improvement opportunities while making build decisions. • Validates data is accurate and meets business requirements. • Designs and executes small-scale application testing as required. • Provides support for the installation and implementation of system patches, service utilities and version upgrades as assigned. • Troubleshoots, identifies root cause and documents problems of simple to medium complexity for assigned applications and systems. • Analyzes and manages systems or third-party vendors/service providers to ensure service level agreements are met. • Maintains data integrity and security for assigned applications and systems. • Develops system documentation as assigned per standards. • Develops communication for deployments, upgrades, optimizations and other system changes as assigned. • Analyzes workflows and understanding policies, procedures and constraints in core clinical or business area(s) of responsibility. • Partners with quality, operational and business leaders on system design and optimization to meet quality, safety, financial and efficiency needs.