Help Desk Technician
at Planet Technology
in
Boston,
Massachusetts
Posted in Other about 9 hours ago.
Type: full-time
Job Description:
Helpdesk Tech - Entry or Associate Level in Boston (Nonprofit global health group)
- Position is onsite in Boston, 6-months contract to start- Potential for extension & conversion
- Entry to Associate Level with great interpersonal skills- Pay varies based on experience
- 1-3 years in Help Desk environment OR Computer Science/related degree with excellent customer/end-user service abilities
- VMware, Linux, Windows and AWS shop. They are on Windows 10
Must Haves:
- 1-3+ years of experience of end-user support experience OR recent college graduate in Computer Science or a related field
- Experience with Windows 10 (prefers some MAC experience if possible)
- Experience with Microsoft Office 365
- Experience creating workstation images
- Some AD (basic level changing passwords)
- Experience deploying Windows patches and security fixes.
- Some AV experience (support conference rooms)
- Associate degree or its equivalent is required
- Strong customer service skills, and communication, verbal and written