Please let me know if you are interested in the below role with your most updated resume.
Title: Nice Developer
Location: Remote
Duration : 12+ Months
Job Summary.
Job Description: • Lead technical resources for NICE CXone implementations (NICE IS A MUST) • Create technical documentation for detailed designs as per the business requirements. • Ownership and responsibility for E2E design of the CCaaS architecture including, Routing strategy, ACD and IVR design, API and data integrations and AI Solutions • Design and maintain reusable code libraries. • Advise on testing strategy and provide input into test plans. • Responsible for estimating and overseeing technical efforts for all phases of the project.
Must Have Skills: • 10 or more years' experience in building and managing Contact Center tech stack • 5 or more years of E2E experience in designing and building NICE CXone platforms • Experience in migrating from on-prem contact center platforms to CcaaS platforms • Experience with enterprise level CCaaS architecture • Experience with Cloud Network infrastructure??
Regards
Divyansh (Divy)
(201) 479 2186
divyansh@net2source.com
www.net2source.com
270 Davidson Ave, Suite 704, Somerset, NJ 08873, USA