The Leadership and Development Specialist is responsible for designing, developing, and implementing comprehensive leadership training programs tailored to meet the organization's needs. They will conduct engaging training sessions and assess training effectiveness through various evaluation methods. Collaborating with HR and department heads, they will help to identify leadership development gaps and provide targeted coaching and mentoring solutions to new and emerging leaders. The specialist will oversee logistical aspects of training, stay updated with industry trends, and partner with any external vendors for specialized programs. Additionally, they will support succession planning, promote a culture of continuous learning, and effectively communicate available learning and development opportunities to employees.
QUALIFICATIONS AND ATTRIBUTES:
Bachelor's degree preferred.
2-4 years of relevant HR, training, management, or equivalent work experience.
1-2 years of relevant experience with leadership development.
Excellent presentation and group facilitation skills (in person and virtually).
Understanding of adult learning and adapting delivery to an operations-based audience.
Prioritizing multiple projects/tasks with exceptional time management skills.
Ability to use creative techniques to explain ideas and concepts to multicultural learners.
Flexibility working a variety of action-oriented priorities.
Highly organized problem solver with proven success addressing challenges and working collaboratively with high demand stakeholders.
Strong knowledge of MS Office, including Word, Excel, and PowerPoint.
Experience with a learning management system (LMS), computer and/or web-based training delivery.
Relevant certifications such as Certified Professional in Learning and Performance (CPLP), Certified Leadership Coach, or equivalent are a bonus.
DUTIES AND RESPONSIBILITIES:
Develop or procure high-quality leadership training content, including manuals, workbooks, presentations, and other educational resources.
Assess and analyze leadership training needs though surveys, interviews with employees, focus groups, and/or consultation with managers, instructors, and others.
Monitor, analyze, and evaluate leadership training activities and program effectiveness.
Develop and circulate detailed reports to management relative to compliance and training progress/effectiveness.
Maintain the unit's training calendar and curriculum, coordinating course planning and enrollment.
Work with the larger training team to track training completion and maintain online learning management system (LMS) data for tracking and reporting.
Develop and implement post-training assessments and modify delivery methods/documents as needed.
Provide one-on-one coaching to new and aspiring leaders to enhance their skills and career development.
Oversee logistical aspects of training programs, including scheduling, venue selection, and coordination of training resources and materials.
Partner with external training providers and consultants to deliver specialized training programs and resources as needed.
Assist in the development and implementation of career development, performance management, and succession planning as it relates to current or emerging leaders.
Create and maintain leadership competency models outlining the key skills and behaviors required for effective leadership within the organization.
Administer and interpret leadership assessments and 360-degree feedback tools to identify strengths and development areas in leaders.
Assist with management of budget for leadership and development programs, ensuring cost-effective delivery without compromising quality.
Effectively communicate with employees and stakeholders about available leadership and development programs and initiatives.