Our team is looking to hire a Customer Service representative!
Answer telephones and record messages and customer requests;
Generate, analyze, prioritize, and distribute work orders to the appropriate personnel;
Serve as administrator of the work order system.
Implement policies and procedures for production of work orders and work flow;
Contact appropriate outside contractors for repair of various systems, such as plumbing, elevators, HVAC;
Distribute keys to faculty, staff and students;
Administrative Duties
Filing, ordering supplies and equipment and other clerical services;
Compose and type various letters, memos, and other correspondence to faculty, staff, vendors;
Make room reservations for meetings; make arrangements for food service as needed.
In collaboration with Supervisors, prepare bi-weekly employee time record for submittal to Payroll Office which includes computation of hours worked, vacation and sick leave hours;
Monitor and maintain employee time records;
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.