Addison Group is hiring for a Call Center Representative in the Tysons, VA area. This position is on a contract-to-hire basis and our client is looking for a candidate to start immediately! This position is with a mid-size non-profit and is on a hybrid basis. The ideal candidate will exhibit high standards, excellent communication skills, and have an ability to take initiative and prioritize daily tasks.
Responsibilities
Answering a high volume of incoming phone calls from customers
Explaining and walking customers through the claims process
Collecting and uploading documentation
Following up with customers to provide updates
Qualifications
Bachelor's degree or equivalent experience
2-3 years of progressive call center experience and handling a high volume of inbound calls
Ability to multitask
Proficient in Microsoft Office suite
MUST be bilingual in Spanish
Equal Opportunity Statement
We're an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.