As Director of Family Center Programs, you will lead and empower an innovative organization of excellence dedicated to transforming lives and helping families overcome poverty.
Responsibilities
Participate and initiate strategic planning, business and operational meetings that clearly communicate operational goals and help ensure such goals are met or exceeded.
Develops and ensures that services address the current crisis and cause of homelessness so that families leave with skills and resources to support housing stability.
Set up systems to accurately, comprehensively, and timely collect data and use the results to drive all decision-making.
Ensures staff is provided substantive training, including trauma-informed care, motivations interviewing and other approaches to best assist families in crisis.
Oversee the development and implementation of policies and procedures around all aspects of program operations. Direct the creation of tools and procedures for consistent and constant quality improvement throughout the organization.
Develops and monitors Family Center budget.
Ensures compliance with policies and procedures, and requirements of government and private funders.
Provide leadership in communitywide initiatives dedicated to rebuilding lives and ending homelessness. Advocate for the needs of homeless families.
Ensure that the Family Center is a good neighbor at all times and in all ways. Perform as a critical member of the overall YWCA team.
Serve as a spokesperson for the YWCA and the Family Center. Represents YWCA Columbus in meetings with partner agencies as part of the community's integrated family homelessness system, and in community discussions focused on promoting housing stability for families.
Act as a role model in manifesting the YWCA vision and values of eliminating racism and empowering women and their families. Run a highly efficient, safe, and clean emergency shelter. Be available for on-call support as needed.
Qualifications
Education: Bachelor's Degree in Social Work or Counseling; license in Social Work (LSW, LISW, etc.) or Counseling (LPC, LPCC, etc.) required. quired. Master's Degree in Social Work or Counseling, preferred.
Experience Minimum five years of management experience. Minimum five years providing crisis intervention services. Experience in a shelter or residential program. Extensive knowledge of and commitment to overcoming poverty. Must be committed to excellence and highly responsive customer service with a proven ability to work independently. Knowledge and experience in working with diverse populations.
Join us in making a meaningful impact in the lives of families by leading our dedicated team as the Family Center Director!