Contract Duration: 01/20/2025 - 6/30/2025, possible extension
The selected Program Manager will be responsible for innovating projects from a legacy system.
BASS (Business Application Support System) Legacy Support
- Coordinate with BASS Leadership team to determine the functionality which will be included in 6 - 9 yearly BASS releases
- Responsible for leading effort to specifically determine and document each functional change in each BASS Release
- Develop and publish a weekly status report using a predefined format
- Develop and publish quarterly long-term BASS Release Planning document
- Ensure testing is executed for each story card included in each release; intervene when necessary to move the story card along
- When legislation is presented, coordinate with BASS Team and business units to determine and document impact on Legacy BASS
Soft Skills:
Strong communication/ leadership skills.
Strong influence, collaboration and negotiation experience.
Ability to collaborate with supporting resources across business and/or functional lines.
Have excellent oral and written skills/possess strong meeting and work session facilitation skills.
Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines.
Have a strong understanding of prioritization stemming from the elicitation of system and/or user requirements.
Have excellent organizational skills, proven analytical, planning, problem solving and decision-making skills.
Must be knowledgeable in the English language/speak clearly and understandably using the English language.
Exceptional conflict management skills.
Clarify ambiguous user requirements to create clear and verifiable system requirements.
Ability to effectively prioritize and execute tasks in a fast-paced environment.
Extensive knowledge of Microsoft Excel, SharePoint, Visio and Project.
Self- motivated, results driven, and commitment oriented. Builds strong working relationship with SME's, Development and QA teams.
Interact with Subject Matter Experts (SME) and conduct Joint Application Development (JAD) sessions to clarify business requirements.
Assists QA team defining test strategy, acceptance criteria, bug fixing and issue resolution.
Knowledge of UML diagrams- business model diagram, process flow, flow charts etc. (should be familiar with MS Visio).
Maintain project plan, issues log, action item log, meeting agenda, meeting minutes and other artifacts as required to do job.
Collaborate with the development team to create design specification for business requirements. (Capture additional requirements based on design, capture global rules for system consistency).
Experience in coordinating and supporting User Acceptance Testing (UAT).
Assist with end-user training and create any training artifacts if needed.
Required Skills:
8 years' verifiable and demonstrable experience as a full-time delivery project manager and/or sr. business analyst.
Four (4) years' verifiable and demonstrable experience working directly with end-users to define requirements and provide technical advice and assistance in a large-scale environment.
Three (3) years' verifiable and demonstrable experience interviewing non-technical end users to determine and document current business process flows.
Two (2) years' verifiable and demonstrable experience in Business Process Re-engineering.
Needs to be able to transfer BA knowledge to staff.
Ability to multi- task and meet aggressive deadlines.
Pay detailed attention to the requirement changes.
Experience working in a team-oriented, collaborative agile environment.