Join our growing beauty brand, dedicated to empowering confidence and self-expression through high-quality, innovative products. With a mission to bring beauty that's inclusive, sustainable, and accessible, we are seeking a passionate Ecommerce Systems Manager to help us elevate our digital operations and deliver exceptional customer experiences.
About the Role:
As the Ecommerce Systems Manager, you will play a key role in managing and optimizing our ecommerce systems to ensure smooth and efficient operations. You will be responsible for maintaining and enhancing our Shopify platform, managing system integrations, and leveraging data to drive informed decision-making. This position also requires expertise in Microsoft Excel and experience with ERP systems, ideally AMT, to support inventory, order management, and overall operational efficiency.
Key Responsibilities:
Oversee the management and optimization of our Shopify ecommerce platform, ensuring it aligns with business goals and delivers a seamless customer experience.
Develop and maintain system integrations between Shopify, ERP systems (preferably AMT), and other tools to streamline operations.
Analyze and report on key ecommerce performance metrics using Microsoft Excel and other analytics tools.
Manage inventory and order processing workflows within the ERP, identifying opportunities for process improvements.
Collaborate with cross-functional teams including marketing, operations, and customer service to support strategic ecommerce initiatives.
Troubleshoot technical issues related to ecommerce and ERP systems, working with external partners as needed to resolve them.
Stay updated on industry trends and emerging technologies to identify opportunities for innovation and growth.
Qualifications:
Proven experience managing ecommerce platforms, with Shopify expertise being essential.
Advanced proficiency in Microsoft Excel for data manipulation, analysis, and reporting.
Hands-on experience with ERP systems; knowledge of AMT is a significant advantage.
Strong problem-solving skills and ability to adapt to a fast-paced, dynamic environment.
Excellent organizational skills and attention to detail.
Strong communication skills and ability to work collaboratively with diverse teams.