Proficient with Microsoft applications and various software packages, including but not limited to Excel and Outlook
Excellent problem-solving and analytical skills
Ability to work independently as well as within a team environment
Strong attention to detail
Communicates in a timely, proactive manner
Strong communication skills - both written and verbal
Must be organized, self-motivated, detail-oriented, attentive to deadlines, and a team player
Ability to prepare concise and accurate reports
Ability to precisely follow instructions
Aptitude for learning new programs and processes
Knowledge of CRM software and administrative experience is a plus
Job Responsibilities:
Provide administrative support
Take responsibility for a specific departmental process/system, following standard work guidelines while performing specific job-related tasks (e.g., creation of work orders, scheduling, and customer service)
Follow company policies and procedures to ensure quality metrics are met, comply with specific deadlines, and follow through with all assignments
Perform other duties as assigned by the leadership team
Key Responsibilities:
Complete projects as assigned
Provide confidential and administrative support to executive schedules/calendars
Make travel and lodging arrangements for both domestic and international travel as requested
Handle meeting logistics for various teams (e.g., marketing, IT, training, finance, and service teams)
Provide logistics for event planning, both small and large groups, on-site and off-site, according to the needs of direct reports and their staff
Provide card expense reconciliation for executives
Actively collaborate with sales in the planning, setups, and running of the annual meeting
Assist with arrangements for national shows and conferences (e.g., AACC, AARC)
Assist with regional show banner orders and literature requests
Manage literature stocking and ordering
Process shipping requests, including back-office requests as needed
Handle check requests and purchase orders
Set up and coordinate hotel arrangements, meeting rooms, and food & beverage for general support
Coordinate user testing meetings and logistics
Screen vendors and manage necessary forms and approvals
Act as a liaison to facilities
Manage gift and flower orders for life events
Serve as a team member for the engagement committee