Russell Tobin's client, a leading manufacturing company, is hiring Data Entry Specialist at Mason, OH (Hybrid)
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Employment Type: Contract/Hybrid
Location: Hybrid (2-3 days in the office) Mason, OH 45040
Schedule: Monday-Friday 8am-4:30pm
Pay rate: $17 - $17.85/hr
Responsibilities:
Responsible for the timely and accurate completion of key tasks supporting the successful implementation of new Small Business Clients with and/or on behalf of a team of Implementation Specialists.
Execute the preliminary steps to build a new client structure for implementation requests routed through the shared Salesforce queue; using standard client set-up guideline(s) and process(es)
Initiation of and accurate and timely tracking for all completed tasks using the proprietary Salesforce Implementation Tracker Project Management tool
Benefit set-up validation in the core Facets system and communicating to implementation owners any discrepancies with the expected outcome
Execution of new client online portal access set-up; including sending the appropriate communication email templates, tracking status, and reporting any identified issues.
Monitor team shared Outlook mailbox for incoming membership documents sent from clients, brokers or Third Party Administrators (TPA's)
Review incoming membership documents (Microsoft Excel and Word) to confirm accuracy in formatting and validity of data; including communicating when updates are needed for successful membership enrollment and/or submission for processing.
Requirements:
Ability to learn and adopt new processes quickly and with ease
Ability to work remotely and autonomously
Accustomed to working in a high-paced, high-volume environment Strong attention to detail
Medium-Advance level of expertise with Microsoft Excel
Proficient with Outlook
Familiar with Cloud-based applications (i.e. OneDrive)
Ability to multi-task and perform duties using multiple sources or systems; Data Entry experience preferred
Ability to clearly articulate findings, issues, or concerns requiring resolution
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.