Are you someone who thrives in a dynamic, fast-paced environment and loves making people feel welcome? Do you have a passion for creating a positive and engaging workplace experience? We're looking for a highly motivated individual to join our team as a Reception & Workplace Support Coordinator.
Responsibilities:
Represent the client's culture at the front desk, greeting employees and guests with an upbeat demeanor.
Maintain the appearance of the reception area, including stocking candy stations and managing music (adhering to the client's Core Values).
Oversee inventory management for workplace supplies, restocking regularly and supporting local teams.
Manage incoming/outgoing mail, shipments, and deliveries; unpack and stock as needed.
Assist with conference room bookings and coordinate visitor access, including printing name tags.
Respond to Zendesk tickets and escalate issues to Workplace Operations when necessary.
Provide cross-functional support to HR, Recruiting, Real Estate, and other departments.
Troubleshoot and resolve employee/guest questions or concerns.
Experience & Skills:
2+ years of customer service experience; 1+ year in workplace-related roles.
Strong communication and interpersonal skills; ability to collaborate across departments.
Ability to multi-task, prioritize, and adapt in a fast-paced environment.
Passionate about creating a positive employee experience through operational support.