The Director of Learning and Development (L&D) will play a critical role in designing, implementing, and scaling a comprehensive learning and development strategy. Reporting to the CHRO, this role is responsible for building and deploying the platform for learning, creating and curating high-impact learning content, and delivering programs that include employee development, leadership growth, and functional training. The ideal candidate will bring a strategic mindset and hands-on experience in building L&D infrastructure from the ground up, with a focus on measurable outcomes that support business goals and employee engagement.
Key Responsibilities:
Develop a company-wide learning and development strategy that aligns with business objectives and growth plans, supporting employee growth at all levels.
Define short- and long-term goals for the L&D function to foster a culture of continuous learning, skill enhancement, and leadership excellence.
Manage the execution of a robust platform to support the deployment, tracking, and reporting of learning initiatives.
Design, develop, and implement various learning paths that include employee development, leadership training, and specialized functional training programs (i.e., Sales).
Partner with subject matter experts to create engaging and relevant content that addresses skill gaps and supports career progression.
Implement diverse learning solutions, including e-learning, on-the-job training, coaching, and instructor-led workshops.
Launch and manage programs for all levels of the organization, from frontline employees to executives, ensuring alignment with individual and organizational goals.
Facilitate leadership development programs that prepare emerging leaders and strengthen the skills of senior leaders.
Develop and roll out functional training programs, including sales training path, that equip teams with the skills and knowledge to succeed in a competitive market.
Establish KPIs and metrics to evaluate the effectiveness of learning programs and report on outcomes to key stakeholders.
Continuously assess and adapt the learning strategy to meet evolving business needs and maximize the impact on employee performance and engagement.
Foster a feedback loop with employees, managers, and senior leaders to refine and enhance program offerings.
Collaborate with department leaders to ensure the L&D programs meet the unique needs of each area.
Act as an advisor to senior leadership on talent development trends, best practices, and solutions to support organizational growth.
Serve as a champion for learning and development, promoting a culture of continuous improvement and development across the company.
Qualifications:
Bachelor's degree in Human Resources, Organizational Development, Education, Business, or related field (Master's preferred).
8+ years of experience in learning and development, with a track record of building and scaling L&D programs in a mid-to-large-sized company.
Proven experience with L&D technology implementation and administration. Experience with Axonify a plus.
Strong expertise in instructional design, adult learning principles, and blended learning methodologies.
Experience designing and delivering leadership development, employee development, and sales training programs.
Strong project management skills, with the ability to manage multiple priorities and complex projects in a dynamic environment.
Excellent communication, collaboration, and facilitation skills.
Strategic thinker with a hands-on approach, willing to roll up sleeves to build programs from the ground up.