UCM Storyteller (Communications Generalist) at Indiana University in Bloomington, Indiana

Job Description:

Department



VP COMMUNICATIONS & MARKETING (UA-VPCM-IUBLA)



Department Information



The Office of the Vice President for Communications and Marketing is the central Communications and Marketing unit at Indiana University and includes the University Events and Conferences teams. Our insights and technology-driven teams serve as strategic consultants throughout the university, with a central mission to advance the university's reputation as a driver of student success, transformational research and creativity, and impact within the State of Indiana, nationally and globally, while creating experiences that lead to a lifelong love for IU. University Communications leads university-wide communications efforts with workstreams ranging from internal communication to issues management, media relations, research communication and storytelling, social media, state impact communication and executive communication.



Job Summary



Indiana University seeks an experienced storyteller to serve strategic priorities of IU within the Office of University Communications and Marketing. As a member of the storytelling and research communications team, this writer will help advance the university's mission by writing content that increases visibility of IU's national reputation as a leading public research university, with a focus on IU Bloomington.This individual should be skilled at managing multiple priorities and deadlines in a fast-paced environment, while keeping leadership informed and seeking appropriate input before acting. They should be able to exercise discretion when handling confidential communication and information and have excellent writing and editing skills.


Department-Specific Responsibilities

• Collaborates closely with communicators across the university and colleagues within UCM to tell stories that align with IU's strategic plan and highlight the university's commitment to student success, transformative research and creative activity, and impact to the state of Indiana and beyond.


• Responsible for ensuring the Bloomington campus community, as well as external stakeholders, are aware of progress being made on key campus initiatives. Their writing will help shape and promote the campus culture.


• Writes stories and develops content about IU's commitment to student success, transformative research and creative activity, and state impact.


• Cultivates relationships with key campus partners.


• Coordinates with faculty and research partners across the university on the development of written content.


• Collaborates with marketing and social colleagues to support larger UCM projects and priorities.


• Crafts content that will help shape and promote the campus culture at IU Bloomington.

General Responsibilities

• Independently creates basic and complex communications for print and e-distribution on behalf of department or large multi-faceted department and in support of departmental goals and objectives; communications may be interdepartmental; staff, faculty, or student-focused; or external.


• Responds to inquiries and requests and explains policies, procedures, and context of communications.


• Manages relationships with various internal and external stakeholders and creates communications coverage for relevant initiatives, events, and programs.


• Prepares communications timelines and shares progress of communications toward relevant deadlines with manager, team members, and other relevant constituents.


• Regularly monitors relevant social media and news sites; researches relevant subject matter to increase knowledge in area(s) of specialty.


• Utilizes various communications software programs and delivers communications in multiple formats to a variety of audiences.


• Monitors industry trends and best practices and makes process and operational recommendations to manager.


• May provide guidance to lower-level Communications Generalists.

Qualifications



Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.


EDUCATION



Required

• Bachelor's degree in communications, journalism, English, public relations, or related field

WORK EXPERIENCE



Required

• 5 years in relevant field

Preferred

• Experience within higher education or demonstrated familiarity with the higher education landscape.


• Experience writing for an academic institution or a science/media organization.


• Experience collaborating with faculty on communications efforts


• Familiarity with the IU Bloomington campus

SKILLS



Required

• Proficient communication skills


• Maintains a high degree of professionalism


• Demonstrates time management and priority setting skills


• Demonstrates a high commitment to quality


• Possesses flexibility to work in a fast paced, dynamic environment


• Seeks to acquire knowledge in area of specialty


• Highly thorough and dependable


• Demonstrates a high level of accuracy, even under pressure


• Possesses a high degree of initiative


• Ability to influence internal and/or external constituents

Preferred

• Demonstrates ability to craft clear and effective messages for multiple, distinct audiences across a variety of platforms


• Ability to simultaneously handle multiple priorities


• Strong tact and diplomacy skills

Working Conditions / Demands



This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.



Work Location



Bloomington, Indiana



Benefits Overview



For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance


• Health savings account with generous IU contributions


• Healthcare and dependent care flexible spending accounts


• Basic group life insurance paid by IU


• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance


• Base retirement plan with generous IU contributions, subject to vesting


• Voluntary supplemental retirement plan options


• Tuition subsidy for employees and family members taking IU courses


• 10 paid holidays plus a paid winter break each year


• Generous paid time off plans


• Paid leave for new parents and IU-sponsored volunteer events


• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.



Job Classification



Career Level: Advanced


FLSA: Exempt


Job Function: Marketing & Communications


Job Family: Communications Generalist


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Posting Disclaimer



This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.


If you wish to include a cover letter, you may include it with your resume when uploading attachments.



Equal Employment Opportunity



Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.



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