The Director of Clinical Services and Education works with the community clinical support teams to assist in assuring that the quality of care and clinical standards are maintained at all Generations communities. In addition, this person is responsible for development, oversight, and management of PCC (PointClickCare) and Relias platforms as well as other clinical software employed by Generations. Responsible for upholding the Generations five core values, mission, and vision.
SCOPE OF JOB TASKS:
Demonstrates clinical proficiency and knowledge to effectively plan and coordinate clinical education consistent with applicable standards and regulations.
Seasoned knowledge of systems and technology with the ability to understand guide and support EHR and educational system processes.
Working knowledge and understanding of current regulatory requirements including the Board of Nursing, Department of Health, and all applicable state agencies.
Understands business and operational requirements, demonstrating the ability to design and establish goals to meet long and short-term objectives.
Demonstrates credible leadership presence, with the ability to respond to questions calmly, with logic, clarity, and authority; and the ability to engage others.
Responsible and accountable for supporting the quality assurance pre-survey/Quality Enhancement process performed in each facility site annually.
Demonstrates ability to participate in the development, revision, review and rollout of policies and procedures of the clinical departments of the communities.
Demonstrates ability to assist in systems review and system implementation in new community acquisitions.
Demonstrates ability to support with trainings and programs to meet the ongoing needs of the clinical teams at the communities.
Shall communicate risks and concerns to community and Generations leadership including but not limited to Sr. ED, Director of Clinical Services for Generations, Regional Director of Operations.
May be assigned additional duties as needed.
JOB SPECIFICATION
Qualifications:
Must hold a current and valid Registered Nurse license in the states assigned to support (OR, WA, CA, CO, UT). May be asked to obtain licensure in other states that Generations operates in.
Must have a minimum of five (5) years’ experience in the area of, policy and procedure development, education and training in healthcare in which three (3) of those years are specific to the area to be supported (ALF or Post-Acute).
Must have two (2) years' experience multi-location oversight.
Must be able to be self-directed.
Physical demands:
Workday - 8 or more hours
Stands - often, up to 5 hours
Sits - often, up to 1 hour
Walks - often, up to 1 hour
Bends - seldom
Stairs - occasional, but not required
Climbs - seldom
Kneels - seldom
Lifts - seldom, 20lbs. maximum
Repetitive hand/foot - seldom
Working Conditions:
Time in spent in an home office/corporate office, as well as the community setting for observations, trainings, and assessments.
Must have the ability to travel 75% of time.
Must have the ability to travel long distance by plane and/or vehicle.
Must have the ability to have overnight stays with travel and may be required to travel outside of normal business hours.
Competencies:
Opportunity Assessment—Conducting assessment of needs and assets that lead to the identification, implementation, and evaluation of the seven dimensions that promote whole-person wellness.
Planning—Developing measurable goals and objectives in response to assessment of needs and assets, and identifying strategies that are based on knowledge derived from theory, evidence, and practice.
Implementation—Carrying out effective and efficient strategies to ensure the greatest possible improvements in well-being, including management of human and material resources.
Evaluation—Determining the reach, effectiveness, and impact of clinical programs and policies. This includes utilizing appropriate evaluation and research methods to support program improvements, sustainability, and dissemination.
Leadership— Providing strategic direction, opportunities for participation, mobilizing and managing resources, and building capacity.
Catalyzing change—Enabling change and empowering both individual clients and internal departments to work towards achieving optimal health.
Advocacy—Advocating with, and on behalf of, individuals and programs to improve health and well-being and building capacity for undertaking actions that can improve outcomes.
Partnerships—Working collaboratively across disciplines, departments, and with partners to enhance the impact and sustainability of clinical programs and policies.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.