VTC Engineer at Aleut Federal, LLC in Colorado Springs, Colorado

Job Description:

Aleut Federal, LLC


Job Category: Technology
Requisition Number: VTCEN002819

Posted: January 9, 2025
Schedule: Full Time
Location: Colorado Springs, CO 80919, USA

Job Details

Description

Aleut Federal is an Alaskan Native-owned enterprise dedicated to supporting the Unangax people of the Aleutian Islands. We provide top-notch service to various branches of the federal government and prioritize community involvement. Our culture encourages growth, diversity, and inclusion, and our motto, "We are One", reflects our unity and purpose.

We are seeking a talented and highly motivated candidate that will provide extensive knowledge and experience in design and support services for our collaborative workspaces as they relate to today’s changing technology landscape. Candidate will specialize in audio and video hardware, software, networking, and integration. You will design, develop, program, test, debug, document, administer and support AV hardware, software, and systems and their dependents. Candidate will be able to support activities throughout the lifecycle of AV systems: defining requirements, designing solutions, procuring equipment, creating system programming, operating systems in support of the end user, and advanced troubleshooting of any system failures. The candidate will be responsible for developing standards, processes, and procedures to ensure security, scalability, and reliability of collaborative technology.

Description:

• Provide specifications and detailed schematics for AV system hardware, software, and network architecture
• Conduct multidisciplinary research and collaborate with project managers, DoD personnel, IT managers and fellow engineers in the planning, design, development, of new UC & AV systems
• Provide specific, detailed information for hardware and software selection, implementation techniques, and tools for the most efficient solution to meet business needs, including present and future capacity requirements
• Help determine AV system user needs by analyzing system capabilities to resolve problems and meet users' requirements
• Prepare operating instructions, create system drawings in AutoCAD and/or Microsoft Visio, and maintain AV standards
• Conduct testing and preventative maintenance of AV systems
• Administer centralized remote monitoring and complete ongoing maintenance of AV systems
• Maintain technical expertise in all areas of AV systems network, hardware, and software interconnection and interfacing, such as codecs, audio video switchers, AV control systems, AV devices (monitors, microphones, cameras, mixers, amplifiers, etc.), VTC gateways, VTC bridges, video streamers, etc.
• Communicate directly with leadership clearly and concisely both written and verbally
• Develop System Design Packages (SDPs)
• Work with adjoining engineering disciplines, leads and stakeholders to gather requirements and translate to design
• Draft Course of Action (CoA) briefs, technical point papers and other artifacts for high-level decision makers as required
• Author Pre-Installation Check Out, System Operational Verification Testing and user training documentation
• Schedule and conduct design reviews and testing activities
• Actively and consistently support all efforts to quickly mitigate issues and restore services
• Correct equipment and service degradations as elevated by customer
• Ensure configuration settings are maintained for participants to ensure quality meets industry standards
• Ensure as-designed and as-build documentation are provided in a timely manner
• Consolidate and present progress and performance metrics information for ongoing projects
• Assist in creation of project schedules, deliverables, and budgets
• Maintain a control program and configuration files database for all conference rooms and AV systems throughout the enterprise
• Train staff in the operation of equipment and other equipment associated with AV services

Requirements:

• Knowledge of video technology and experience working with a variety of audiovisual equipment
• Knowledge and skills with use of AutoCAD drafting tool
• Ability to develop diagrams & improve design accuracy via AutoCAD
• Excellent problem-solving skills to troubleshoot complex problems
• Ability to communicate verbally and in writing to work effectively with a variety of government, military, and contractor personnel at all levels
• Demonstrated AV design experience in DoD, JITC, and/or ITAR compliant settings
• Demonstrate knowledge of industry best practices in audio, video and control systems design/integration for conference rooms, operation centers, watch floors, training rooms, and VIP offices
• Knowledge in Cisco Unified Communications Systems, CUCM Cisco Unified Communication Manager - Cisco Unified Call Manager, Cisco Call Manager, Cisco Voice DR, VoIP, Voice Engineering, Video Conferencing and Collaborative Tools, integrating video into Cisco Call Manager, Cisco Prime Collaboration Cisco Voice and Video Collaboration Systems, Cisco Voice Cluster, Cisco Voice DR
• Experience with Cisco Data Networking switching and routing but expertise in Voice, VoIP, and VTC
• Experience with Think Logical, Crestron and Extron AV matrix routing and signal extension solutions
• Bachelor's Degree in a related technical discipline or the equivalent combination of education, technical certifications, or training/work experience
• Must possess a current TS//SCI clearance

Preferred:

• Crestron CMCP, DMC-E, NVX-N, MTA-C Certifications
• AVIXA CTS Certification
• Experience with ServiceNow
• Military and/or government experience a plus

Locations: This position will be expected to perform duties at any customer facilities within Colorado Springs.

Rate: $120K-$140K

Closing Date: We will be accepting applications for this position until 17 Jan 2025 at 4:59 pm EST.

Aleut offers the following benefits to eligible employees: 

• Health insurance
• Dental/Vision Insurance
• Paid Time Off
• Short- and Long-Term Disability
• Life insurance
• 401k, and match

Aleut Federal, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. In addition to federal law requirements, AF complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AF prohibits workplace harassment based on race, color, sex, religion, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

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Hiring Manager: Michael P. Bates

Keywords: Leadership, Engineering Manager, Extron, Crestron, QSYS

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