Integrator - Project Integration Team at Aleut Federal, LLC in Colorado Springs, Colorado

Job Description:

Aleut Federal, LLC


Job Category: Technology
Requisition Number: INTEG002818

Posted: January 9, 2025
Schedule: Full Time
Location: Colorado Springs, CO 80919, USA

Job Details

Description

Aleut Federal is an Alaskan Native-owned enterprise dedicated to supporting the Unangax people of the Aleutian Islands. We provide top-notch service to various branches of the federal government and prioritize community involvement. Our culture encourages growth, diversity, and inclusion, and our motto, "We are One," reflects our unity and purpose.

Description:

We are seeking a highly motivated IT Integrator to join our Project Integration Team. The ideal candidate will possess a background in System Administration and Cable/Infrastructure to effectively support our customers across various facilities in the Colorado Springs area during project implementation. This team is responsible for deploying a range of IT assets for the command, including workstations, servers, AV and VTC collaboration systems, Mission Systems, networks and other IT related items as directed. Additionally, the team is responsible for conducting quality assurance and quality control checks on IT installations performed by others. An active TS/SCI clearance is required, and all work will be performed on-site.

Responsibilities:

• Act as a member of the Project Integration Team, overseeing project integration responsibilities.
• Perform preventative maintenance which includes but is not limited to the installation of new software releases, system upgrades, and patches 
• Serves as On-Site computer maintenance technician 
• Assist Cyber Team with Incident Response procedures 
• Provide Tier 1/2 support for customer tickets in our trouble ticketing system and inbound phone calls to our support line 
• Provide regular updates to stakeholders on new customer deployments 
• Assist in inventory management as directed 
• Installation of customer equipment at designated USSPACECOM facilities 
• Provision/image new systems/ deployed new systems 
• Assist/support AV/VTC Technicians with set up and troubleshooting of AV equipment 
• Perform administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly 
• Other IT duties as assigned in support of work completion or project implementation. When not actively working on integration project members will assist CSD help desk and perform System Administrator duties. Perform cable moves, adds, installs, and changes, and update documentation to reflect the location of current and future network cabling.
• Test newly installed or relocated cable in accordance with established procedures and standards
• Terminate and install fiber-optic cable with LC, SC or ST connectors (utilizing Uni-Cam or hot melt method), CAT6, RGB & coax cables.
• Remove unused and/or abandoned network cabling and equipment
• Use basic cable installation hand tools, fiber termination equipment, wire strippers, punch down tools and fiber optic test equipment.
• Ability to read and interpret floorplans, drawings, specifications, and cut sheets provided by engineers
• Assist the infrastructure engineer in the design of cable plans, installation layouts, and other engineering artifacts
• Perform preventative maintenance, which includes but is not limited to the installation of new software releases, system upgrades, and patches
• Troubleshoot, fix and document corrective actions within source ticketing system.
• Support customer problem resolution, trouble calls, and maintenance requests, track communication system outages, and repair actions until the issue is resolved
• Perform IT system maintenance tasks to support the following existing and future government networks: NIPR, SIPR, JWICS, and all other IT initiatives as determined by the government and coordinated through the COR.
• Develop reliability system upgrades for government personnel review 

Requirements:

• Must possess a current TS/SCI
• Requires a High School diploma or equivalent and/or 1 – 3 years of prior relevant experience.
• Managing Windows, Linux, or Mac systems
• Upgrading, installing, and configuring application software and computer hardware
• Troubleshooting and providing technical support to employees
• Creating and managing system permissions and user accounts
• Performing regular security tests and security monitoring
• Maintaining networks and network file systems
• Experience installing, dressing, labeling, terminating and testing CAT5/CAT6 and fiber infrastructure cabling and connectors
• Ability to distinguish TIA/EIA color codes.
• Candidate must exhibit a professional behavior that promotes teamwork, fosters cooperation, and enhances productivity in the workplace
• Must be well organized with the ability to coordinate, prioritize, and execute multiple tasks simultaneously in a high-pressure environment
• Ability to communicate verbally and in writing to work effectively with a variety of government, military and contractor personnel at all levels
• Ability to lift 50 lbs., work on a ladder, pick up and carry boxes of cable
• Can Operate hand tools, power tools, ladders, and test equipment
• Must possess a valid Driver’s License
• IAT Level II Certification (Security+ CE, CND, SSCP, GSEC, GICSP, CySA+, or CCNA Security)
• Foundational knowledge of end-user IT equipment
• 100% on-site

Desired:

• One to three years of experience with customer-focused IT Help Desk
• VTC experience (Integration or Sustainment
• Military and/or government experience a plus
• Experience with ServiceNow
• Possess industry recognized OS/Technology certifications: Microsoft, Linux, Cisco, Junpier
• Possess industry recognized fiber-optic certification: Fiber Optic Association (FOA), Certified Premises Cabling Technician (CPCT) certification (preferred), FOA Certified Fiber Optic Technician (CFOT), Electronic Technicians Association (ETA) Fiber Optics Designer (FOD), ETA Fiber Optics Installer (FOI), ETA Fiber Optics Technician (FOT), or Building Industry Consulting Service International (BICSI) Installer2, Fiber-Optic

Locations: This position will be expected to perform duties at any customer facilities within Colorado Springs area

Rate: $95K - $115K

Closing Date: We will be accepting applications for this position until 31 January 2024 at 4:59 pm EST

Aleut offers the following benefits to eligible employees: 

• Health insurance
• Dental/Vision Insurance
• Paid Time Off
• Short- and Long-Term Disability
• Life insurance
• 401k, and match

Aleut Federal, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. In addition to federal law requirements, AF complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AF prohibits workplace harassment based on race, color, sex, religion, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

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Hiring Manager: Michael P. Bates

Keywords: TS//SCI, ServiceNow, Security+, IT Help Desk, NIPR, SIPR, JWICS, CAT5/CAT6, Cable, Infrastructure, Fiber

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