IT Help Desk Analyst at Beacon Hill Staffing Group, LLC in Allentown, Pennsylvania

Job Description:

Location: Allentown, PA - Hybrid on site 2-3 days/week


Contract - 4+ month contract


Pay Rate: 18/hr W2


We are seeking an IT Help Desk Analyst to provide phone-based support to users experiencing technical issues. The ideal candidate will have strong communication skills, a problem-solving mindset, and a passion for helping others with their IT-related concerns. As an IT Help Desk Analyst, you will be the first point of contact for users in need of technical assistance, troubleshooting software, hardware, and network issues, and ensuring issues are resolved in a timely manner.


Required:

• Strong Customer Service Skills


• IT knowledge through experience, school, or certifications.

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.


If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/


Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.


Company Profile:


Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.


Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.


Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .


Benefits Information:


Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.


We look forward to working with you.


Beacon Hill. Employing the Future™
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