Student Success Manager at The University of Chicago in Chicago, Illinois

Job Description:

Department

Crown NCS Coaching



About the Department

As one of the first schools of social work in the United States, the Crown Family School of Social Work, Policy, and Practice has shaped the field for more than 100 years. As part of the University of Chicago, the Crown Family School shares the University's core values and distinctive intellectual culture. Crown Family School faculty, staff and students focus on identifying solutions to complex problems through the integration of research, training, and direct community engagement. Guided by an interdisciplinary tradition, Crown Family School scholars conduct innovative research to address interconnected social challenges such as educational inequality, health disparities, crime and violence, poverty, and child and family welfare-working at multiple scales, from individual to policy-level interventions. More than 8,000 Crown Family School graduates in the US and globally hold leadership positions in academia, at nonprofits, and at governmental agencies The Crown Family School is the home of several academic centers. These include the Susan and Richard Kiphart Center for Global Health and Social Development, the Urban Education Institute (UEI), the Center for Health Administration Studies, the Smart Decarceration Project, and the Employment Instability, Family Well-being, and Social Policy Network (EINet). More information may be found here.



Job Summary

The Student Success Manager plays a key role in managing and representing NCS in cultivating regional and national partnerships, addressing complex challenges related to the development and implementation of ninth grade success initiatives in districts and schools. Serving as the primary point of contact for fostering partnerships with schools and districts nationwide, this role provides analytical leadership for planning, analysis, and communication with various audiences, including senior leadership within both the Network for College Success and the University of Chicago, as well as program staff. The Student Success Manager also serves as an integral member of the coaching managers team, liaising on behalf of NCS's regional and national work and coaches assigned partner schools and districts. This position reports to the Director of Coaching.



Responsibilities

• Project Management (50%)
  
  


• Develops and oversees NCS's national freshman success strategy for growing learning networks for high school and district educators.
  
  


• Leads a team of national-facing coaches to deliver coherent, cohesive, and consistent coaching and professional learning services to support implementation of the NCS student success framework. •
  
  


• Collaborates with data strategy team to ensure NCS has appropriate data sharing agreements and reports from national district and school partners.
  
  


• Collaborates with the Director of Professional Learning to design and facilitate professional learning for national partners.
  
  


• Collaborates with the Director of Coaching to develop resources and tools to assess the viability of school and district partnerships.
  
  


• Collaborates with the Director of Professional Learning to ensure high quality professional learning delivery.
  
  


• Provides Director of Coaching with data and other information as required for reporting to NCS funders.
  
  


• Collaborates with NCS transformation managers as part of the NCS coaching managers team.
  
  


• Coordinates services provided by NCS coaches to ensure efficient implementation and to avoid duplication or overlap of efforts in providing NCS services.
  
  


• Builds collective efficacy and spreads and scales effective practices across NCS coaching teams.
  
  


• Designs and facilitates professional learning for NCS coaches as assigned.
  
  


• Establishes and implements a communications system that keeps coaches informed and focused on executing coaching priorities.
  
  


• Analyzes and uses data to to evaluate, improve upon, and report on effectiveness, progress, and outcomes of NCS's supports to partner schools and districts.
  
  


• Provides critical ecosystems data to enhance collective understanding and refinement of coaching structures as necessitated by data.
  
  


• Partnership Cultivation and Management (30%)
  
  


• Works with national partners to develop the capacity to ensure grade-level teams have access to actionable data in a user-friendly format to implement freshman success initiatives.
  
  


• Partners with the Director of Professional Learning to secure and onboard national partners.
  
  


• Maintains ongoing two-way communication with key partners and documents NCS's work with them. Represents NCS in UChicago and external facing presentations, meetings, and forums as assigned to cultivate relationships that advance the mission and vision of NCS.
  
  


• School Coaching and Professional Development (20%) Coaches assigned school leaders and district teams toward improvement in the Success Teams Framework for School Improvement.
  
  


• Translates research and data into practical steps with district and school leaders for school improvement efforts which focus on improving on-track rates, student course performance, and college and career readiness.
  
  


• Under the direction of the Dean and in cooperation with school senior leadership, advises and develops strategies, programs, and relationships to advance the school and the University globally.
  
  


• Uses deep knowledge of the University of Chicago and divisional vision and values to assess, evaluate, and recommends opportunities for collaboration with global partners.
  
  


• Performs other related work as needed.
  
  

Minimum Qualifications




Education:

Minimum requirements include a college or university degree in related field.



Work Experience:

Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline.



Certifications:




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Preferred Qualifications




Education:

• Master's degree in education, educational leadership, or related field.

Experience:

• Knowledge and skills developed through 7+ years of work experience in education, educational leadership, or related field.

Preferred Competencies

• Takes a broad perspective to identify innovative solutions.


• Demonstrated and relentless commitment to public education, social justice, and equitable outcomes for all students.


• A commitment to self-reflection, examination of identity and role in systems of oppression and to challenging inequities.


• Excellent organizational and project management skills, including managing and maintaining documentation for multiple projects in a dynamic work environment.


• Ability to respond flexibly to demands and requirements and adjust to ambiguous circumstances and change.


• Successful experience coaching leaders in educational institutions/settings.


• Extensive experience leading teams.


• Extensive experience designing, facilitating, and refining professional learning for in-person and virtual settings.


• Ability to integrate and effectively use technology for professional productivity, including word processing, presentation (PPT), and spreadsheet software.


• Experience creating and displaying relevant data sets to understand and solve problems with teams of educators.


• Excellent problem-solving skills. Ability to effectively collaborate and communicate with a variety of audiences orally and in writing with tact, sound judgment, courteousness, and reliability.

Working Conditions

• Ability to travel; must have reliable working transportation.

Application Documents

• Resume (required)


• Cover Letter (required)

When applying, the document(s) MUSTbe uploaded via the My Experience page, in the section titled Application Documents of the application.



Job Family

Academic Affairs



Role Impact

Individual Contributor



Scheduled
Weekly Hours

40



Drug Test Required



No



Health Screen Required



No



Motor Vehicle Record Inquiry Required



No



Pay Rate Type

Salary



FLSA Status

Exempt



Pay Range

$105,000.00 - $125,000.00
The included pay rate or range represents the University's good faith estimate of the possible compensation offer for this role at the time of posting.



Benefits Eligible

Yes
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.



Posting Statement



The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.


Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.


We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.


All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.


The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at:http://securityreport.uchicago.edu.Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637. Apply Now