Billing Support Coordinator at National Co+op Grocers in St. Paul, Minnesota

Job Description:

REMOTE - UNITED STATES
Vendor Billing - Payment and Invoice Processing - Business Operations

Attention billing, payments, and data processing experts! Are you ready to showcase your processing skills while driving efficiency and accuracy in a dynamic purchasing environment? Are you experienced in managing large data sets and developing solutions utilizing multiple data sources? Would you like to apply your knowledge to support socially responsible, independent, and community-owned grocery stores?

The Billing Support Coordinator is part of the Purchasing Department and is responsible for ensuring the accurate and efficient billing, payment, and settlement processes for NCG programs. This role also processes invoices, maintains billing records, prepares files for collections, and communicates with business partners and member co-ops regarding billing and payment activities.

This is an ideal position for billing, payments, and data processing experts interested in having a direct impact on the success of food co-ops, their suppliers, and their communities. Up to 10% business travel required including overnights and weekends.

Our goal is to attract qualified candidates and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any characteristic protected by applicable law.

Primary Responsibilities:

• Manage and oversee the processes for vendor billing, settlement of promotional and supply rebates, and distributor deductions process for all programs by analyzing, preparing, and authorizing vendor billing and deduction amounts, generating the appropriate billing and backup files, and verifying alignment with vendor contracts.
• Work with the Finance Department to develop and maintain systems and processes for distributing all invoices, statements, credits, deductions, back-up files, and other billing-related details to vendors and brokers and respond to their inquiries.
• Prepare settlement files and statements for member co-ops and ensure that all data is accurate and processed in a timely fashion.
• Work with distributors to ensure timely payments for any distributor deductions and identify, plan for, and implement process improvements.
• Provide staff with thorough and accurate reports and analysis on billing activity with clear, updated, and reliable data. Work with NCG staff on potential remedies and best practices for ensuring accurate vendor billing.

Qualifications:

• Minimum of 3 years' experience with business operations, large data set management, and developing end-user solutions utilizing multiple data sources (retailer, manufacturer, distributor, etc.) required.
• Minimum 1 year of experience with finance, accounting, or budgeting processes required.
• Advanced Microsoft Office and Excel skills required.
• Bachelor's degree in business, accounting, or a related field preferred.
• Frontline customer service experience of 3-5 years, preferred.

Apply By: February 9, 2025

National Co+op Grocers: For more information about our company, please visit www.ncg.coop/about-us.

Benefits, benefits, benefits! We offer a generous salary and benefits package including 4 weeks PTO at hire, medical, dental, vision, HSA/FSA with company contribution, company-paid life and disability insurance, identity theft protection, comprehensive Employee Assistance Program (EAP), a matching 401(k) plan and many perks! The salary for this position is $32.96 per hour ($68,555 annually). To view NCG's 2025 Benefits Summary copy/paste bit.ly/NCG2025BenefitsSummary into an internet browser.

Home Office Option: This position is eligible for a home office in the U.S. (excluding AK, CA, HI, and territories) if within 100 miles of a major airport and there is sufficient internet bandwidth and mobile phone service for work to be completed efficiently.

Workstation Option: For individuals interested in working from an office, workstations are available in our St. Paul, Minnesota office. St. Paul is part of the major metropolitan area which along with Minneapolis is known as the Twin Cities. The area is known for its excellent parks, bike trails, and other outdoor activities; vibrant arts, culture, and dining scene; and cultural diversity. Our office is conveniently located between St. Paul and Minneapolis at 2610 University Ave W. There is free parking and the Green Line Light Rail stops at our building (Westgate Station).

Individuals with Disabilities: National Co+op Grocers wants all interested and qualified candidates to be able to use this career site to review and apply for employment opportunities. If you have a disability and need an accommodation to access this site, please contact us for assistance at (866) 709-2667 ext. 2992.

No recruiters or agencies please.