ADP is hiring a Tax Consulting Advisor for our client facing Tax Navigation Center in the HRO - Comprehensive Services Organization.
Be part of a dynamic and growing organization where you will be a part of a NEW Tier I Tax Team, the Tax Navigation Center. This team is responsible for the inbound call flow and serve as the front line to answer client's employer related tax questions. As a Tax Consulting Advisor, you will be responsible for providing Tier I tax support to our clients and internal associates to help them navigate the complexity of the following areas: tax filing/deposits, tax account status, business changes, filing discrepancies, missing IDs, missing authorization forms, agency notices, out-of-balances, late original filings, and navigating our tax systems (SmartCompliance, iReports, etc).
A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos
In this ROLE you will be responsible for: