CFCU Community Credit Union (CFCU) is seeking a Robotic
Process Automation Developer. The successful candidate will assist with RPA development
through designing, coding, and testing for active projects. The RPA Developer
will work on CFCU’s continuous improvement projects within the Credit Union
using automation software to develop and automate tasks. This position will
require technical expertise, combined with excellent planning, coordination and
communication skills, and the ability to work on diverse teams collaboratively.
Responsibilities:
·
Design,
develop, and implement software bots to automate repetitive tasks using the
credit unions automation software.
·
Perform
testing of automated workflows to ensure they meet requirements, handle
exceptions, and function as intended. Troubleshoot and resolve any issues
post-deployment.
·
Monitor
RPA systems to track performance, identify issues, and ensure bots are running
efficiently.
·
Maintain
a focus on continuous improvement by identifying areas for further automation
and driving innovation within the credit union.
·
Stay
updated on emerging trends and best practices in RPA, bringing new ideas to
improve efficiency and operations.
·
Provide
technical support to RPA users within the organization, assisting with bot
functionality and resolving process-related issues.
·
Ensure
data integrity and security in automated processes, especially when handling
sensitive financial information and member data.
·
Reviewing
the code and the design and also providing expertise in the development, and
integration of systems
·
Coordinate
the end-to-end deployment of RPA bots in production environments, ensuring a
smooth transition from development to operational use.
·
Continuously
monitor bot performance to identify inefficiencies, bottlenecks, and areas for
optimization to improve processing speed and accuracy.
·
Maintain
an updated repository of all RPA bots, version histories, and change logs for
compliance, audits, and future reference.
·
Conduct
knowledge-sharing sessions on RPA best practices, tools, and techniques,
fostering a collaborative environment and helping staff build RPA-related
competencies.
·
Prioritize
automation projects based on strategic value, complexity, and the potential for
cost reduction or improved member service.
·
Integrate
advanced logic, decision-making, and data handling capabilities into bots for
more sophisticated automations.
·
Develop
custom automation scripts using RPA technologies to automate specific tasks
across various credit union departments, including loan processing, account
opening, and customer support.
·
Define
the architecture for RPA processes, ensuring they integrate seamlessly with
existing systems, databases, and applications within the credit union.
·
Work
closely with IT to integrate RPA bots with legacy systems and core banking
platforms to automate processes that traditionally required manual
intervention.
·
Set up and manage user access for RPA
systems, ensuring that appropriate permissions are granted based on roles and
responsibilities, in accordance with internal access control policies
Require Knowledge & Skills:
·
A four-year college degree or (2) Completion
of a specialized course of study at a business or trade school with 10 years
related experience or (3) Completion of a specialized and extensive in house
training or apprenticeship program and 15 years related experience.
·
Minimum
of three years of similar or related experience.
·
Programming and traditional application
programming skills
·
Ability to communicate technical information
to nontechnical personnel.
·
Proficiency in RPA tools and technologies.
·
Ability to learn and support new systems and
applications.
·
Strong
problem-solving and analytical skills.
·
Must
be able to work and travel independently.
·
Experience in financial services, specifically
with credit unions or banks, is a plus.
·
Ability to sit for long periods of time.
·
Frequent use of computer keyboard.
·
Occasionally lift and/or move up to 50 lbs.
Equal
Employment Opportunity
Equal
employment opportunity has been and will continue to be a basic principle at
the Credit Union. CFCU provides equal employment opportunities, without
discrimination because of race, color, religion, creed, sex, sexual
orientation, gender identity or expression, pregnancy, marital status, age,
national origin, citizenship, handicap or disability, veteran or military
status, political beliefs, victim of domestic violence status, familial status,
or predisposing genetic characteristics or status, or any other status
protected by federal, state, local or other law. This policy includes, but is
not limited to recruitment, hiring, compensation, training, and apprenticeship,
promotion, upgrading, demotion, downgrading, transfer, lay-off and termination,
and all other terms and conditions of employment.