Customer Service Administrator at Hendrickson in Kendallville, Indiana

Job Description:

Area of Accountability:

Responsible for data entry and clerical support to the Customer Service team including QAD navigation and data integrity.


Major Responsibilities:

General data entry and provide clerical support of work processing and spreadsheets for customer service staff


Files correspondence and other records


Acts as backup to switchboard


Complies statistical reports


Provides customers with Proof of Deliveries


Complete research for customer disputes


Process specific open order reports.


Process Truck Down orders


Redate orders due to customer logistic issues


Process RMA's and all the research prior to


Discrete order entry for all manual orders


Qualifications:

High School diploma required


Secondary education preferred


1 years administrative experience required


PC skills (MS office, PowerPoint, Excel) required


MRP experience preferred


Hendrickson is an Equal Opportunity Employer


Additional Information

• Requisition ID: 2500009R