Accounts Receivable Specialist at Envoy Solutions in Glenview, Illinois

Job Description:

Envoy Solutions


Title: Accounts Receivable Specialist


Envoy Solutions SubsidiaryNorth American

Position Overview

The purpose of this position is to manage a book of accounts’ receivable balances to reduce past due balances by contacting customers (phone, email), developing solid internal and external business relationships, researching, and expeditiously correcting various issues and to maximize cash collected against weekly targets.

*** Hourly Pay Range $25.48 - $26.92

Responsibilities Include:

• Actively and professionally collecting on past-due invoices primarily through meaningful phone contact and appropriate use of email as a means of providing supporting documentation.

• Reviews accounts receivable credit balances for processing refunds or applying to outstanding balances.

• Ability to work high volume of customer transactions with high-level accuracy.

• Review orders on-hold due to credit limit and/or risk and advise appropriate course of action.

• Ability to multi-task and work efficiently within a team setting to resolve pricing, invoicing, and collection issues.

• Research and resolve payment discrepancies, duplicate payments, over payments and short payments.

• Monitor and notate customer accounts in the system for delayed or non-payments, collection status, financial position, internal support requests and customer communications.

• Research, request and obtain proof of deliveries as needed from vendors and/or internal document repositories.

• Work independently to develop and perform daily tasks to achieve desired results.

• Other duties and projects as assigned by management.

The ideal candidate will have:

• High school diploma or general education degree (GED) or equivalent combination of education and experience.

• Minimum of 3 years’ experience in Accounts Receivable in a commercial or business-to-business environment.

• Excellent customer relationship building experience with phone contact experience.

• Strong verbal and written communication skills to effectively communicate with internal and external customers.

• General experience with AS400, Oracle, SAP, or similar applications.

This position offers a competitive starting salary and comprehensive benefits program.

• Medical

• Dental

• Vision

• Paid Time Off

• 401K

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BradyPLUS (and its subsidiaries) is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodations to our applicants and employees with disabilities in order to assist them in the performance of their essential job functions.

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Equal employment opportunity, including veterans and individuals with disabilities.

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