Technical Support - Flexible WFH at Podhurst Associates in Huntington Station, New York

Posted in Other 11 days ago.

Type: work-from-home





Job Description:

As a Technical Support specialist at Podhurst Associates, you will have the opportunity to join a dynamic and innovative team dedicated to providing exceptional customer service and technical support to our clients. This is a part-time position with the flexibility to work from home, located in Huntington Station, NY. The salary range for this role is $17.00 to $27.00 per hour.**Responsibilities:**- Provide technical support to clients via phone, email, or chat- Troubleshoot and resolve technical issues with software, hardware, and network systems- Document and track all customer interactions and resolutions- Collaborate with internal teams to escalate and resolve complex technical problems- Stay up-to-date on the latest technology trends and developments**Requirements:**- Proven experience in technical support or a related field- Strong problem-solving skills and attention to detail- Excellent communication and customer service skills- Ability to work independently and as part of a team- Proficiency with Microsoft Office and other technical toolsAt Podhurst Associates, we are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. As per our company policy, we do not inquire about criminal backgrounds during the hiring process.If you are a tech-savvy individual with a passion for helping others and a strong desire to grow in the field of technical support, we encourage you to apply for this exciting opportunity. Join our team and make a difference in the lives of our clients every day!
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