Spherion Staffing is accepting resumes for an expanding West Monroe UTILITY company offering NEW OPPORTUNITIES for CUSTOMER CONTACT REPRESENTATIVES... These are Temp-to-Hire positions!
Competitive pay! Benefits! Opportunity for growth! And much more!
Starting Pay $14/hour
*Once hired full-time with the client, pay increases to $17+ per hour with unprecedented benefits, including medical, dental, vision, 401K and more
Must be available to work Monday-Friday 7AM-7PM (Additional hours as needed depending on weather)
JOB DUTIES/RESPONSIBILITIES
Communicate and cooperate professionally with peers, supervision, external and internal customers
Maintain a safe and productive environment.
Read, understand, and comply with company policy and procedures
Prepare a record of all customer-requested activities on the account
Interface with other departments and employees to satisfy customers' needs and complaints while maintaining the department's productivity goals
Regular and reliable attendance
MINIMUM REQUIREMENTS
Minimum 1-2 years experience within a customer service environment
Customer service experience working with both internal and external customers as necessary
Good interpersonal skills along with strong written and oral communication skills.
Basic knowledge of personal computer operations and related software (Microsoft Office)
Ability to work well under pressure
Ability to work additional required overtime
Ability to learn and apply company policies and procedures
Ability to solve problems
Ability to perform independently of direct supervision
Ability to read and interpret procedures and make decisions accordingly
Self-motivated and dependable team player
Ability to meet the public in a pleasant and tactful manner and understand the importance of delivering a high level of customer service
Demonstrated acceptance of a diverse and inclusive work environment and customer base
Knowledgeable in MS Office and computer skills
If you want to apply for these positions, please TEXT us at 318-340-0005 to schedule an interview!