Sales Program Coordinator at Morgan Olson in Sturgis, Michigan

Job Description:

MORGAN OLSON LLC

Morgan Olson is the leading walk-in van body manufacturer in North America producing over 7,500 vehicles annually. Morgan Olson's portfolio of customers serves a multitude of industries and delivery applications. The primary industry served by these iconic Morgan Olson Walk-in vans is parcel package pick up & delivery because most everything ordered on-line is delivered by a Morgan Olson Walk-In Stepvan. Other key industries served include Textile Rental and Laundry services, baking and snack foods, newspaper delivery, service & utility vehicles, and the ever-growing mobile cuisine food trucks!

Morgan Olson's leadership stands committed and focused. Reinvesting tens of millions of dollars back into Morgan Olson's production facilities with state-of-the-art equipment and advanced automation technologies, producing the safest and most efficient "last mile" home delivery work trucks on the market today.

Job Title: Sales Program Coordinator

Job Description:

The objective of this role is to support the sales team and customers through order tracking and cross-functional coordination to ensure a streamlined process up to the start of production. This role will also be critical to improving and maximizing sales tools to improve the sales process efficiency.

ESSENTIAL FUNCTIONS AND ACTIVITIES:

• Support cross-functional meetings to be the voice of the sales department regarding open orders.
• Manage phone calls and correspondence (e-mail, letters, packages etc.) with customers and industry partners.
• Support sales managers with entry of customer orders, processing sales order changes, and follow-through to ensure accuracy of information entered.
• Work closely with sales managers to ensure all supportive documentation is included and accurate.
• Collaborate with Chassis OEMs to obtain chassis information for sales and engineering teams.
• Manage Salesforce projects to continue to improve the tool for sales needs.
• Lead special projects within the sales department that are identified to bring overall value and efficiency to sales processes.
• Work with Continuous Improvement team to support the Sales Department in Kaizen events.
• Generate production reports for customers.
• Handle requests and work internally to find answers for our customers.
• Processing invoices and mailing documentation to customers.
• Populate build sheets for customers by combining information from multiple sources.
• Adheres to safety policies and practices strong safety habits 100% of the time.

• Strong communication skills to participate in cross-functional dialog at every level of both the Morgan Olson and customer organizations.
• Strong Microsoft office skills. Proficient in Microsoft Excel.
• Previous ERP system knowledge preferred. JDE/AS400 experience preferred.
• Previous CRM experience preferred.
• Creative, hands-on problem solver that brings new ideas to the table.
• Ability to communicate effectively with colleagues and customers.
• Responsive with ability to follow-up with customers promptly.
• Makes and keeps commitments.
• Ability to quickly prioritize and complete tasks in a high paced environment.
• The ideal candidate will have a high school diploma (College Degree Preferred) with previous experience in team environment.
• They must be computer literate with strong working knowledge of Microsoft Office suite of products.
• Excellent written and verbal communication skills are a must.
• The candidate will be highly organized with the ability to perform with minimal direction/supervision.

Benefits

• Medical, Dental, Vision, 401(k)
• Company paid life insurance
• 10 company paid holidays
• Vacation and personal time

Equal Opportunity Employer

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Virtual Job: false