Company Overview: Narrative I/O is a leading AI-enabled data collaboration platform based in the New York City Metropolitan Area. Our platform simplifies the buying and selling of information, empowering businesses to optimize their data-driven initiatives and unlock new opportunities for growth. We serve innovative brands and direct-to-consumer companies, providing them with cutting-edge technology to fuel powerful data strategies, drive growth marketing efforts, and inform product development.
Role Overview: As a Partner Success Manager at Narrative I/O, you will play a crucial role in managing partnerships, nurturing client relationships, and driving strategic initiatives to enhance collaboration and mutual success. This full-time hybrid role offers the opportunity to work both at our New York City office and remotely. The ideal candidate will possess strong analytical skills, a proven track record in partnership development, exceptional communication abilities, and a strategic mindset. Experience in data-driven industries is highly desirable.
Responsibilities:
Partnership Management: Cultivate and maintain relationships with strategic partners, ensuring alignment with Narrative's objectives and facilitating collaboration. Serve as the primary point of contact for assigned partners, understanding their needs, addressing inquiries, and providing exceptional support to drive satisfaction and retention.
Strategic Planning: Develop and execute strategic initiatives to maximize the value of partnerships, identify growth opportunities, and drive mutual success.
Communication: Effectively communicate with internal teams and external partners to coordinate efforts, share insights, and foster a collaborative environment.
Data Analysis: Utilize analytical skills to assess partnership performance, identify trends, and derive actionable insights to inform decision-making.
Business Development: Proactively identify and pursue opportunities to expand partnership channels, drive revenue growth, and enhance Narrative's market presence.
Cross-functional Collaboration: Collaborate with sales, marketing, product, and engineering teams to ensure alignment of partnership strategies with overall business objectives.
Qualifications:
Bachelor's degree in Business, Marketing, or a related field.
Proven experience in developing and managing partnerships, preferably in SaaS or data-driven industries.
Strong analytical skills with the ability to interpret data and derive actionable insights.
Excellent communication skills, both verbal and written, with the ability to articulate complex ideas clearly and concisely.
Demonstrated ability to build and maintain strong relationships with clients and partners.
Strategic mindset with the ability to think creatively and identify innovative solutions to drive business growth.
Experience in data-driven industries is a plus.
Team-player, self-motivated and adaptable, with the ability to thrive in a dynamic and fast-paced environment.
Perks:
Flexible work-from-home model
401K plan
Unlimited PTO
Free weekly lunch
Positive work environment
Join us at Narrative I/O and become an integral part of our mission to revolutionize data collaboration and empower businesses to unlock their full potential!