Human Resources - HCM Administrator at Franklin Energy in Port Washington, Wisconsin

Job Description:

As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the central challenge of our times - to help drive the transition to net-zero carbon economies while ensuring that no working families, businesses, or local communities are left behind. To do that, we are the utility industry's top provider of turn-key energy efficiency and grid optimization programs and products, all of which contribute to reducing carbon and waste and, at the same time, free-up resources for creating more innovation investment and jobs. With over 26 years in business, we have more than 1,300 experts across the United States and Canada, with warehouses on both coasts. The organization's integrated in-house services provide deep personalization and insights, helping energy partners achieve their carbon-reduction and energy productivity goals.

We believe the organization's most "precious resources" are its people. We pledge a relentless pursuit to embody a culture that acknowledges, recognizes, and infinitely seeks to understand the unique differences of its people. We are committed to creating employee experiences that continually attract and embrace a multiracial, multicultural, and multigenerational workforce that promotes outstanding performance and mirrors our diverse partnerships, clients and communities we serve.


Position Summary

The Human Capital Management (HCM) Administrator will be responsible for managing and maintaining our HR systems and developing new HCM processes, using the Dayforce platform. This role requires a strong understanding of HR processes and systems, as well as the ability to troubleshoot and optimize system performance, including system configuration. Additionally, this role will coordinate workflows and process improvements among the various HR disciplines and departments, serving as a project manager. The ideal candidate will be adept at using the Dayforce platform to support various HR functions, have experience supporting HR, have advanced computer skills, and have knowledge of payroll and benefit policies and procedures..

Essential Duties and Responsibilities

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

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  System Administration: Manage, maintain, and configure the Dayforce platform, ensuring data integrity and system security, for optimal performance.
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  Training: Develop and deliver training sessions and written instructions for HR staff and employees on the use of HR systems and tools.
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  Compliance: Ensure HR systems and processes comply with relevant laws and regulations.
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  Reporting: Work closely with Data Analytics Specialist to create and analyze HR reports to support decision-making and strategic planning.
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  Collaboration: Work closely with HR, IT, and other departments to ensure seamless integration and functionality of HR systems.
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  UAT: Ensure the end-user experience is commiserate with the intended functionality; write end-user instructions and develop UAT Testing Requirements that include the day-to-day functions of the company.
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  Project Management: Ability to manage multiple projects and priorities in a fast-paced environment while coordinating with stakeholders from various departments.
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  Data Management: Ensure accurate and timely data entry, maintenance, and reporting within the HR systems.
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  Process Improvement: Identify opportunities to streamline and improve HR processes through system enhancements and automation.
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  HR Support: Provide support to HR team members and employees on HR system-related issues, including troubleshooting and resolving technical problems. Provide guidance and oversight of company-wide processes, such as open enrollment, performance review, salary increases, reporting, payroll efficiencies, etc.

Position Requirements

Education and Experience

• Bachelor's degree in human resources, Information Technology, or a related field.
• Minimum of 3 years of experience as HR Systems Administrator or related field.
• Proficiency in using the Dayforce platform, including system configuration, data management, and reporting.
• Dayforce HCM Advanced or Expert certification preferred

Required Skills, Knowledge and Abilities

• Proficiency in using a modern HRIS/HCM platform (such as Workday, Dayforce, ADP, or UKG), including configuration, data management, and reporting functionality.
• Strong technical aptitude with the ability to troubleshoot and resolve system issues.
• Basic understanding of SQL to understand and configure Dayforce HCM (preferred).
• Excellent analytical and problem-solving skills, with the ability to interpret and present data effectively.
• Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users in a professional manner.
• High level of accuracy and attention to detail in data management and reporting.
• Collaborative mindset with the ability to work effectively with cross-functional teams.

• Strong personal integrity to maintain privacy of confidential employee information.

Committed to diversity and inclusion



Licenses & Certifications

• Dayforce HCM Advanced or Expert (Preferred)

Travel Requirements

• Willingness to travel up to 10%

Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.


The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.


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