Senior Director of Field Operations and Construction at Antietam Cable Television LLC in Hagerstown, Maryland

Job Description:

Antietam Broadband is seeking a dynamic and experienced Senior Director of Operations and Construction to lead and manage a fiber optic engineering, construction, and service team across multiple markets. This role will report to the President and General Manager to oversee all aspects of fiber optic cable builds, installation activities, repair and maintenance efforts, and ensure the successful execution of projects within timelines and budgets. The Senior Director will serve as the primary point of contact with external stakeholders while driving operational excellence, maintaining safety standards, and supporting the growth and development of team members. This is an exceptional opportunity for a seasoned leader to make a significant impact on a fast-growing organization. If you are passionate about delivering operational excellence, driving growth, and developing high-performing teams, we encourage you to apply. 

Job Type: Full-time

Rate: $155,000-$170,000/year

Location: Office in Hagerstown, MD

Responsibilities Include:

• Own all aspects of fiber optic construction and service operations, including cable builds, installations, drop bury, break-fix repairs, and ongoing maintenance. 


• Provide project management oversight, ensuring alignment with project deliverables, forecasts, and timelines. 


• Drive market productivity by optimizing processes, tracking performance, and managing costs effectively. 


• Maintain vendor relationships and oversee quality assurance/quality control (QA/QC) practices with existing contractor bases. 


• Ensure adherence to construction standards and best practices to uphold operational excellence. 


• Serve as a market lead and Key Performance Indicator (KPI) sponsor, driving performance goals such as Mean Time to Repair (MTTR), installation intervals, and budget compliance. 


• Generate and present detailed reports on market productivity, timelines, and cost management initiatives to leadership. 


• Partner with internal stakeholders and cross-functional teams to enhance operational efficiencies and deliver superior customer outcomes. 


• Act as the primary liaison with city, county, utility agencies, and transportation departments (e.g., MDOT) for permitting and construction efforts. 


• Foster a culture of continuous learning, growth, and development among staff member to include Managers and Front-Line employees. 


• Support company initiatives that promote employee engagement, professional development, and skill-building. 


• Ensure all team members receive necessary training and certifications to maintain a safe and compliant work environment. 


• Oversee locate performance, restoration efforts, and damage assessments to minimize service downtime and enhance operational resilience. 

You will need to have:

• Proven leadership experience in fiber optic engineering, construction, or related operations. 


• Strong background in managing multi-market teams and delivering large-scale construction projects. 


• Demonstrated expertise in vendor management, QA/QC processes, and maintaining construction standards. 


• Analytical skills with experience in tracking KPIs, managing budgets, and generating detailed reports. 


• Excellent communication and stakeholder management skills, with the ability to collaborate effectively across internal teams and external agencies. 


• Commitment to fostering team growth and promoting a positive company culture. 


• Knowledge of permitting processes and regulations related to construction efforts, including utility and transportation coordination.


• Strong focus on safety standards and compliance.


• Experience working with public agencies such as city or state governments and utility organizations. 


• Familiarity with fiber optic systems, infrastructure, and technology trends. 


• Track record of successfully reducing service downtimes and improving operational metrics. 

Benefits:

• Family Medical (3 plans to choose from), Dental and Vision


• Company funded HSA


• Company Paid Short Term Disability


• Company Paid Long Term Disability with Voluntary option


• Company Paid Parental Leave


• Company Paid Life as well as Voluntary policies


• 401(k) with generous company match


• Paid Time Off


• Volunteer Paid Time Off


• Paid Holidays

When you join Antietam Broadband...

You'll be joining an award-winning company and team.  We also believe in giving back to the community and we want our employees to have the opportunity to do so.  We provide an environment that gives each employee the opportunity to nurture their gifts and achieve their potential.  For more information, go to www.schurzchoice.com. 

Schurz Communications and its subsidiaries strategic objectives:

• We will attract, invest in, communicate with, and retain top talent. 


• We will innovate, partner, experiment and create a better future together. 


• We strive to continuously improve operating performance to ensure sustained growth. 


• We will dynamically grow revenues by building and nurturing mutually beneficial and profitable customer relationships.

Physical Demands/Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is:

• Regularly required to talk and hear


• Required to use hands to type, handle objects and paperwork


• Required to use close vision and be able to focus


• Ability to lift to 50 lbs.


• Ability to work on construction sites including standing, walking, and climbing


• Ability to at times work remotely and independently from satellite office

The employee generally works in an indoor or outdoor environment.

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