(USA) Senior Manager, Strategic Account Management at Walmart in Hoboken, New Jersey

Job Description:

What you'll do at




Position Summary...




What you'll do...

Drives the execution of multiple business plans and projects by identifying customer and operational needs developing and communicating business plans and priorities removing barriers and obstacles that impact performance providing resources identifying performance standards measuring progress and adjusting performance accordingly developing contingency plans and demonstrating adaptability and supporting continuous learning Provides supervision and development opportunities for associates by selecting and training mentoring assigning duties building a teambased work environment establishing performance expectations and conducting regular performance evaluations providing recognition and rewards coaching for success and improvement and ensuring diversity awareness Promotes and supports company policies procedures mission values and standards of ethics and integrity by training and providing direction to others in their use and application ensuring compliance with them and utilizing and supporting the Open Door Policy Ensures business needs are being met by evaluating the ongoing effectiveness of current plans programs and initiatives consulting with business partners managers coworkers or other key stakeholders soliciting evaluating and applying suggestions for improving efficiency and cost effectiveness and participating in and supporting community outreach events Applied Business Acumen Requires knowledge of Industry and environmental factors for example market fluctuations changes in regulatory policies or politics emerging technology cultural practices Common business vernacular Business practices across the industry and areaspecific domains and related practices for example eCommerce commerce platforms Relevant business metrics data models analytics and reports that assist in decision making To evaluate proposed business cases for projects and initiatives Influences business stakeholder decision making Translates business requirements into strategies initiatives and projects in alignment with business strategies and objectives Drives the execution of deliverables Builds and articulates business cases and return on investment and delivers work that has demonstrable value Derives detailed insights from relevant data models and reports and utilizes models and reports to advise stakeholders and customerssellers on complex business issues Challenges business assumptions on topics related to an assigned domain expertise Develops new organizationwide processes and ways of working Teaches and guides team members on best practices Proactively engages in the external community to build Walmarts brand and learn more about industry practices Product Expertise Requires knowledge of Suite of products services and solutions offered by an assigned business area Features of various products services and solutions and their value propositions Product assortment management To effectively engage with customerssellers to gain and leverage insights on their businesscategory Demonstrates an understanding of productsolution features for complex to highly complex areas of customerseller business and assists in sales for products Leads sales activities for simple and moderately complex products available across homogenous markets and specific customerseller segments by articulating productsolution features and value propositions Understands customerseller requirements in detail and articulates gaps in current product features to leadership teams and relevant stakeholders Provides guidance to team members on product featurerelated communications and best practices with respect to highlighting product benefits and value propositions Assesses the impacts of the assortment mix and selects methods for translating sales projections and product mix gaps into assortment development requirements Relationship Management Requires knowledge of Stakeholder identification and mapping Stakeholder analysis Stakeholder communication Stakeholder engagement techniques Stakeholder management effectiveness tools and methods Specialized business vernacular Diverse markets to deliver customer and business value Styles and best practices to accommodate cultural differences To collaborate with partners in the value chain to achieve beneficial working relationships and positive outcomes across international markets Leads crossfunctional strategic initiatives and encourages team members to cultivate relationships across businesses and markets Establishes best practices for team members to collaborate with stakeholders from different cultures with different perspectives Facilitates crossfunctional team thinking and brainstorming activities to collectively create and share ideas Establishes shared goals and informationsharing platforms to foster collaboration Resolves issues related to collaborative efforts in varying business conditions Seeks out individuals with different perspectives to help foster creativity and professional growth Sales Proposals and Presentations Requires knowledge of Sales presentation tools and techniques Sales lifecycles and related processes To lead discussions on customerseller types and effective sales proposals and presentations for each Develops sales proposal and presentation processes for complex sales pitches Evaluates best practices of sales proposals and presentations within the industry Trains team members on developing multiple and varied formal written proposals Collaborates with other sales professionals to enhance organizational proposal and presentation strategies Reviews approves and provides guidance on sales presentations created by teams for simple to moderately complex sales pitches Client Onboarding Requires knowledge of Existing systems used by customerssellers Methodologies for customer onboarding System integration understanding To drive customerseller experiences by designing a smooth onboarding processes by utilizing domain expertise and industry best practices Identifies customerseller pain points and challenges with respect to onboarding by reviewing customerseller feedback and performing root cause analysis on complex or highly complex issues in processes Manages highly complex escalations from customerssellers and maintains relationships through the resolution of issues Coaches team members on best practices with respect to onboarding to drive great customerseller experiences Strategic Account Planning and Forecasting Requires knowledge of Account planning tools and techniques Organizational data sources Customer retention metrics Revenue forecast techniques Sales forecasting tools and processes Information sources Estimation techniques and tools Industry trends To establish and maintains communication channels with existing customerssellers to seek feedback on existing products and to showcase relevant new products Coaches team members on a variety of methods to define target populations and select crossselling products Anticipates key customerseller issues and considerations that could impact sales planning Works with customerssellers to build joint business plans by utilizing appropriate financial and customerseller metrics Creates revenue forecast based on historic information and future potential parameters Forecasts sales while considering markets products and other significant factors Advises on the use of key market product and environmental factors used in forecasting Coaches team members on implementation approaches for creating annual and longterm sales forecasts Negotiation Excellence Requires knowledge of Negotiation techniques Stakeholder management techniques Communication best practices To assess and lead factbased decisions in highrisk situations and educate team members on negotiation strategies Formulates and executes complex negotiation plans and addresses unanticipated issues Identifies similarities and differences in positions and assesses the impacts on discussions Disseminates verbal and written communications to counter other parties positions and sets the foundational structures for desired outcomes Protects company positions while demonstrating a willingness to achieve a winwin scenario Detects and addresses negotiating stalemates Details the risks of negotiation breakdowns from each partys perspective Adheres to and coaches team members on company and regulatory retailersupplier relationship processes values and policies Respect the Individual Demonstrates and encourages respect for all builds a highperforming team seeks and embraces differences in people cultures ideas and experiences creates a workplace where all associates feel seen supported and connected through culture of belonging so associates thrive and perform drives a positive associate and customermember experience for all identifies attracts and retains the best team members Respect the Individual Creates a discipline and focus around developing talent through feedback coaching mentoring and developmental opportunities promotes an environment allowing everyone to bring their best selves to work empowers associates and partners to act in the best interest of the customermember and company and regularly recognizes others contributions and accomplishments Respect the Individual Builds strong and trusting relationships with team members and business partners works collaboratively and crossfunctionally to achieve objectives and communicates and listens attentively with energy and positivity to motivate influence and inspire commitment and action Act with Integrity Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values and leads by example to foster our culture supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers and the world around us eg creating a sense of belonging eliminating waste participating in local giving Act with Integrity Follows the law our code of conduct and company policies and sets expectations for others to do the same promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of nonretaliation listens to concerns raised by associates takes action and encourages others to do the same holds self and others accountable for achieving results in a way that is consistent with our values Act with Integrity Acts as an altruistic servant leader and is consistently humble selfaware honest and transparent Serve our Customers and Members Delivers expected business results while putting the customermember first and consistently applying an omnimerchant mindset and acts with an Every Day LowCost mindset to drive value and Every Day Low Prices for customersmembers Serve our Customers and Members Adopts a holistic perspective that considers data analytics customermember insights and different parts of the business when making plans and shaping the teams strategy Strive for Excellence Consistently raises the bar and seeks to improve demonstrates curiosity and a growth mindset seeks feedback asks thoughtful questions fosters an environment that supports learning innovation and learning from mistakes and intelligent risktaking and exhibits resilience in the face of setbacks Strive for Excellence Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
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For information about PTO, see https://one.walmart.com/notices.


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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
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For information about benefits and eligibility, see One.Walmart.


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The annual salary range for this position is $108,000.00-$216,000.00
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Additional compensation includes annual or quarterly performance bonuses.
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Additional compensation for certain positions may also include:
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- Stock
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Minimum Qualifications...



Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.




Preferred Qualifications...



Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.




Primary Location...



221 River St, Hoboken, NJ 07030, United States of America



About Walmart



At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?


Walmart Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas and opinions- while welcoming all people.



All the benefits you need for you and your family

• Multiple health plan options, including vision & dental plans for you & dependents
• Financial benefits including 401(k), stock purchase plans, life insurance and more
• Associate discounts in-store and online
• Education assistance for Associate and dependents
• Parental Leave
• Pay during military service
• Paid Time off - to include vacation, sick, parental
• Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.



Frequently asked questions

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  It depends on the role you are applying to. We do our best to keep the application process to approximately 15-20 minutes, plus an additional 20-30 minutes if an assessment is required. Further applications are faster as our system saves your data. Not all roles require an assessment and certain roles may require additional assessments.
  
  
  
  
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  Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart.
  
  
  
  
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