Internal Communications Manager, Strategic Response at Meta in New York, New York

Job Description:

We're looking for an experienced Internal Communications Manager to join the Internal Strategic Response (ISR) team within Internal Communications.As a key member of the ISR team, this person will play a critical role in developing and executing rapid response strategies for important employee matters, externally-driven press and other reputational challenges. This role also includes proactive communications planning, and employee sentiment analysis and monitoring.

Internal Communications Manager, Strategic Response Responsibilities:

• Develop and execute internal communications strategies that address sensitive and high-priority issues.


• Create communications materials to respond to major issues, including leadership guidance and talking points, Workplace posts and other assets as required.


• Develop and maintain relationships with key stakeholders.


• Collaborate with cross-functional teams, including PR, Legal, HR and Internal Community Relations, to ensure alignment and consistency in messaging.


• Analyze metrics and employee feedback to evaluate the effectiveness of internal communications efforts and our employee sentiment.

Minimum Qualifications:

• 6+ years of experience in internal or corporate communications, or a related field.


• Bachelor's degree in Communications, Public Relations, or a related field.


• Proven track record of developing and executing effective internal communications strategies that address sensitive and high-priority issues.


• Great communication skills, with experience turning complex information into relevant, timely and valuable content.


• Analytical and problem-solving skills. You can analyze and utilize data to improve internal communications.


• Can adapt to changing priorities and deadlines, and work autonomously.


• Attention to detail and experience working on time-sensitive initiatives.


• Experience working with cross-functional teams to deliver high-quality and impactful work.

Preferred Qualifications:

• Experience in the technology industry.


• Experience managing internal communications for a globally distributed and hybrid workforce (remote and in-person).


• Experience developing and executing effective change communications strategies.

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.



Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.


$116,000/year to $170,000/year + bonus + equity + benefits


Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta. Apply Now