The General Manager (GM) is responsible for the overall leadership and operational performance of a unionized commercial bakery, ensuring profitability, efficiency, quality, and compliance with labor agreements. This role oversees production, maintenance, quality assurance, supply chain, and safety while fostering a collaborative and productive relationship with the union workforce. The GM drives continuous improvement, cost control, and strategic growth initiatives to meet company goals.
Key Responsibilities:
Operational Leadership:
Direct all aspects of bakery operations, including production, quality, maintenance, and logistics, to ensure efficiency and profitability.
Develop and execute strategic plans to optimize production capacity, reduce waste, and improve overall performance.
Oversee scheduling, labor planning, and supply chain management to meet production demands while controlling costs.
Drive continuous improvement initiatives, leveraging Lean, Six Sigma, and other methodologies to enhance operational efficiency.
Union & Labor Relations:
Maintain a positive working relationship with union representatives, ensuring compliance with the collective bargaining agreement (CBA).
Collaborate with HR and legal teams to handle labor negotiations, grievances, and dispute resolution.
Foster a strong employee relations culture, balancing productivity goals with fair and compliant labor practices.
Provide leadership and support for supervisors and managers in managing union employees effectively.
Financial & Business Performance:
Develop and manage budgets, financial forecasts, and cost-control initiatives to maximize profitability.
Monitor key performance indicators (KPIs) such as yield, labor efficiency, waste reduction, and equipment utilization.
Identify and implement cost-saving opportunities while maintaining product quality and compliance standards.
Safety, Compliance, & Quality Assurance:
Ensure compliance with OSHA, FDA, USDA, and other regulatory bodies, as well as company food safety and sanitation policies.
Oversee workplace safety programs, conducting regular audits and corrective actions to prevent injuries and ensure a safe work environment.
Drive adherence to GMPs, HACCP, and other quality programs to maintain product consistency and customer satisfaction.
Leadership & People Development:
Build and mentor a high-performing management team, fostering accountability and professional growth.
Promote a culture of teamwork, engagement, and continuous learning throughout the bakery.
Champion diversity, equity, and inclusion initiatives to create a supportive and productive workplace.
Qualifications:
Education: Bachelor's degree in Business, Food Science, Engineering, or a related field preferred.
Experience: 7+ years of leadership experience in a high-volume food manufacturing environment, preferably in a unionized setting.
Skills:
Strong leadership and decision-making abilities.
Experience with union labor relations, negotiations, and contract administration.
Expertise in food production processes, quality control, and regulatory compliance.
Financial acumen with experience in P&L management, budgeting, and cost control.
Excellent communication and organizational skills.
Proficiency in Microsoft Office, ERP systems, and production management software.
Work Environment:
Physical Demands: Ability to walk production floors, lift up to 25 lbs occasionally, and work in a fast-paced food manufacturing environment.
Schedule: Flexibility to work extended hours, including weekends and holidays, based on business needs.